The staff where extremely helpful and spoke excellent English.
I was easily able to put my friends wheelchair in the boot .
Great service from booking to dropping off.
Everything was perfect except the phone didn’t answer. The recorded message said we had to stay on the line to arrange pickup, but then on all 3 phone numbers we were put through to a message bank and there was a message “the message bank of (number) is full. Please try again later. Not only us but two other renters did the same. There was a lot of anxiety and stress which was unnecessary even though the shuttle came within about 15 mins.
La personne au guichet à passé 30 minutes à essayer ... obliger un client à prendre une assurance complémentaire ! Et nous on attendait, fatigués de notre voyage !
Excellent service overall. Very happy from the pickup right through to the drop off. They cared for my safety and upgraded my vehicle due to a fault. AAA+++
The rear door was very hard to lift. The locking system was difficult as you had to be right next to drivers door for it to unlock. You couldn't lock or unlock other doors without the drivers door open first. This caused frustrations. Also you could only use one Bluetooth connection at any one time. So if one person wants to listen to their music and the driver wants to use the google maps this was not possible.
Thanks
Superbe et récente Jepp Wrangler. Le processus de retrait/remise était très rapide et le personnel extrêmement sympathique.
About QEEQ:10.0/10
Super concept de « price drop protector » mais nous n’avons pas pu en bénéficier car le montant de la location n’a pas baissé. A retester une prochaine fois :)
It was a Saturday morning so the office was very busy plus there was a problem with one customer’s booking what blocked one of the team member. Our lady at the counter was a new staff there so that’s why it took a bit longer but overall no complaints.
Suggestion: get a better booking software. The one used there is some kind of a MS DOS based one from 90’s which is heavily user unfriendly.
Excellent service, product, and options knowledge, as well very friendly especially the gentlemen who serviced us when we brought the Jeep back to the airport!
About QEEQ:10.0/10
Excellent web site, user friendly, and precise products & service.
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