“Great rental but a battle not to pay late fee with Europcar despite being on time for pick up”
About Europcar:8.7/10
Staff were horrific. Europcar accepted rental for 11.30pm booking, arrived at 11.27 and the guy took as long as possible in those 3 minutes then told us we would have to pay an extra late fee, despite the booking saying 11.30pm.
I had to wait when getting the car due to staff shortages but one I was seen it was very quick.
But still wait for my deposit and I have been charged twice for the rental but Europacar.
The counter staff were excellent,very helpful and went out of their way to ensure I had a car for my trip.
About QEEQ:10.0/10
This app was amazing! It made booking a breeze especially for a first timer like myself. When i had a question and reached out by email, they quickly answered me back.
I've rented from Dollar in the past and have always had good experiences. More of the same this time. Declined all the extra insurance coverage, etc. that they offer. There was no pressure to take them.
About QEEQ:10.0/10
An easy transaction and I saved a good amount versus the next best rate I could find.
I had to stand in line 45 min to pick up the car.
Staff didn't seem to know what they were doing, and seemed uncaring about people standing in line.
One of the staff took his break, made personal phone call and ate while 10 people stood in line. Rude, very poor service at pick up counter.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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