Really helpful service, would definitely use again. Could have been a bit clearer on delivering vehicle back as it was set for 8pm return but the car park shut at 6pm. It meant I actually had the vehicle until 11am the next day at no extra cost
The counter staff never got the info from your agent that our plane was landing at 2:20 instead of 1 They wanted to charge us extra and then they realized it was less than a 2 hour difference. I was not aware that we needed to bring our insurance card. The list was not clear.
They were ok.
We really had very nice experience with the pasat except 2 things.
1. When I took the car it was night and rainy so I didn't notice that on the front window there was a little crack and it was really annoying and interapt my drive.
2.
There was no spear tire in the vehicle.
Other than that everything was just perfect.
I was talked into upgrading the car and thought we had a nice car until we were in the light and noticed the car was pretty dirty, we had to fill the front right tire with air every other day! And also has no wiper fluid! I don’t think these are things we should deal with when renting a car. When we called the customer service during our stay they said there is nothing we can do.
I booked my car on the easy car app ,simple no problems and great price. I picked up my full size car in Minneapolis. The process could not have been easier in less than 10 minutes I was off to pick up my car. The agent at the counter was very helpful and professional. He guided me through the sign in process without a hitch. After completing our transaction he genuinely thanked me for using Thrifty. Our car was clean comfortable and no unwanted surprises. The return process was great. Again we were thanked for using Thrifty. I was completely satisfied with my car experience.
I have now rented at least half a dozen times from Routes in the past year. The cars are new and clean. The counter staff is extremely friendly. They didn't have the vehicle I booked, but offered me an amazing upgrade that I was more than satisfied with. Great customer service and team.
About QEEQ:10.0/10
The points you can collect using Easyrentcars saved me over 25USD towards my car rental. I think I'm sticking to using Easyrentcars.com for all my future car rental needs. I had to cancel a booking and rebook later on and no cancellation fees and the charges were refunded quickly. Service is prompt and great!
Great customer service, clean new vehicles. Definitely will rent from them again.
About QEEQ:10.0/10
Easy to use booking process. Price protector only gives Easy Car Rental a leg up on all competitors. One can book with confidence (except with Fox car rental co) not only because the price is protected but also because free cancellation.
Excellent customer service, prompt. Clean almost new vehicle. They are now combined with Dollar Rent a car. One office for pick up for both agencies, although physical locations are different. it could be a little confusing.
About QEEQ:10.0/10
Easy to use booking process. Price protector only gives Easy Car Rental a leg up on all competitors. One can book with confidence not only because the price is protected but also because free cancellation.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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