Counter wasn't open at Perth Airport. Was diverted to another rental company to facilitate. Queue was long and they weren't sure about some of my questions.
I would like for the Bus Sharon Mayberry bus driver she went above to accommodate us my brother is totally a disabled senior. She parked one van and came right back with a van with a lift for my brother! I shared this experience with family and friends, will use again!AND THE NICE GIRL AT COUNTER I FORGOT HER NAME...tHEY ROCK she was very fast and efficient goy long line down!
“Very good experience. I will rent again if needed.”
About AIRPORT VAN RENTAL:10.0/10
Good car with good mileage. Though it was a little big for my requirement. excellent value for money, and no pressure tactics to sell you the insurance or other add ons.
“Not worth the low prices, pay extra for quality and speed.”
About FOX RENT A CAR:3.0/10
I asked for a safer car considering the snow, I was given a beat up old and dirty jeep for 76$ extra. The car barely fit my luggage - but considering I was at FOX rental for 2.5 hours, I was ready to go. I feared it would have taken another 2.5 hours to change. Not worth the prices, I do not recommend.
The car was a little used and what I mean is it had ware and that was so nice I did not have to worry about parking it at the store with the small damage already done it was nice not to have to worry that someone might "ding it" it ran like new and it got great gas mileage.
“Good company, but lack of information on pick up location”
About OK Mobility:9.3/10
The main problem was to find the rental company. It is located not in the Lisbon airport. There are nobody in the airport that meet and greet you to the car. There are no any sings at the airport. I must to call to customer support and they inform me that there is shuttle bus. Just occasionally I find the place where it stops and wait for 30 min. Other services were at high level. Car was new, clean, has 5000 km.
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved!
Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
The car was leaking water during rainy weather, I got charged for tolls afterwards while we paid all tolls cash,
First car we picked on the airport needed service right after we started the engine car was short on oil
Counter staff were very unfriendly. Not rude but just unfriendly. No attempt to be pleasant at all. Both on pick up and drop off. ( same person)
Driver from airport pleasant. Back to airport - again not rude but unfriendly. Like we were bothering him.
My first experience with Sicily by Car was great, this one was not. Vehicle was dirty and there was a smell of cigarettes. Car was damaged but I didn't care too much attention since I bought the insurance at the counter-
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