QEEQ CAR RENTAL REVIEWS

Overall I had a good experience with National. They haven't refunded the security deposit of 10000baht even after a week. I am little concerned.

This company does not have a counter at the airport. Because we arrived earlier at the airport it was very difficult to find out where to pick up the car, after making several inquiries from other at other counters we were told that a bus would should up in the parking lot at some point. by going on line we were able to find a main number in Lisbon and called it, after a 15 minute wait the agent told us that the bus would be arriving in 10 minutes. Half an hour went buy and still no bus, finally we were able to locate a local number and managed to arrange for a pick up to their location a few minutes outside the airport. When we got to the rental location, we were told that our car was not available because we were an hour early and the only choice was to take an upgrade for an extra 60.00 Euros or wait an hour, we agreed to pay the extra since we had to be somewhere quickly.

The booking platform is great. The only comment would be to clarify where the car rental company is. Also if you could specify costs for an additional driver.

They give me a van instead of a car... I booked a Clio but they always give you a van that I did Not want

Everything was OK

No problems

Unfortunately the car I had booked was not available so I was given a smaller car without gps which made the trip more difficult

Really easy to use

Really easy to check-in/out and we had a great experience driving but we were so desappointed to see the extra fee they made us pay at the end.

very good experience

the point is giving too slow!!! we want the point in account faster!!!

Ended up waiting for 50 minutes at the airport before pick-up and therefore was late for my appointment which I then had to rearrange. Otherwise everything else was good.

Smelled like cigarette smoke

I was given the option for an upgrade with my Europcar Privilege card. Pick-up location at London Heathrow is via free shuttle service.

Easy booking process and simple to compare offers across rental companies.

It took a while to complete paperwork thus time. I’m not sure why as Zi am a Gold member and have rented from this office 4 times in the last 6 months. The car they finally gave me was not the category I rented and much larger than I wanted. I had to change it in the garage and had to wait again for a smaller car. All in all, it was a very long process to rent a car for a day.

They have taken deposit more than what it is Mentioned in the policy. Forthrrmore, they took petrol deposit double than the full tank average price.

Very good rental agency. There is no additional airport fee aside from the rental price you pay on easyrentcars.com. The car had only 7000 km on the meter, was a little dent and scratched which is normal for Israel. Counter personnel was very polite and very helpful in explaining the conditions of the rental. We have been also explained to avoid the 50 Shekel (NIS) fee by not going onto Highway no. 6 which is payable by an electronic system, however, we choose to drive on it and to pay the fee which in our opinion was acceptable.

Easyrentcars.com did a great job as always and also rebooked with the price alert function turned on.

I’m pretty happy with the picking up and returning process. I hope you can make some checks and repair with your vehicles. The first Proton Saga I received has a faulty radio and hard steering. After changing to another proton Saga, the drive is good but I feel there is something wrong with the front right wheel.

Makes car rental easy and affordable.

Nothing special very good service from airport . Small problem finding drop zone on Sydney

Nothing

The persons working in hertz was very unpleasant !!!

Another vehicle hit my vehicle europcar people came to the scene and handled the papers

1st vehicle had a malfunction error on dashboard. Waiting over 30 minutes to be served. Charged for gas that I shouldnt have been. Never received a closeout email or notified I will be charged; error was on the location as my car was switched and vehicle I drove off on had a quarter tank and I returned with more than half.

Customer service was terrible. Information provided through customer service and at the counter were conflicting. Service representative was reluctant to help and had a bad attitude.

The agent that served me when pickup the vehicle Christina, who is a team led, was advised that I had all the insurances required to cover the vehicle and liability. She advised me that she would put the liability insurance @ 13.99 just to show in case something was to happen. She advised me that there would be no charge. So I believe her as she is a team led. Well, at the time of drop off, I was charged $130.00 for the liability insurance. I complained to the manager, who did not speak English well, and said that I had to pay the liability insurance as I did not sign the waiver. Bull shit, I call, She lied to me and got a commission on the liability insurance. As a frequent Fox renter, I was deceived by her and the manager even after I showed both my liability insurance coverage that I have with my insurer. Never again I will rent a vehicle from Fox or Economy who did the same thing to my buddy last week. Folks watch out for these company... They are cheaper than the one at the airport but they screw you with insurance. They will lie in your face to make more commission. Read all the details on your contract and ensure that the contract show what you want or need. Shame on you Christina and Fox Car Rental, Shame.....