The car l pre booked was not available as my flight was late, l booked a SUV and was given a car
Upgrade was offered at 45 dollars a day but l declined to pay anything additional pre book your own excess insurance
Try and pre pay you tolls as Avantage will charge you 10 dollars a day when each toll is under a dollar
We did not get the car we paid for. I paid for a full size vehicle, Nissan Altima and was given a regular size Nissan Sentra. The choices we were given were all mid sized vehicles.
The car stank of cigarette smoke even though it states clearly you are not allowed to smoke in the car and will be charged for cleaning if you do. The moment we opened the boot we could smell it so Budget must have known about the problem. When we told them about it they said they didn’t have another car to offer us as they were a small agency. Terrible experience.
As you don`t indicate the deposit asked by the rental company it is a factor client might choose another provider. They blocked ca. 1200 eur on my card which I think it`s too much especially when I need the card in a few days for another rental..
Spent a long time waiting to pick up the car , after 1.5h was given an alternative car because the car model we booked was not available. Staff should have managed better.
“A beautiful beginning but a terrible distasteful ending.”
About Europcar:7.3/10
The car that they gave was in a very good condition and new . We had no issues during the pick up because instructions were clearly stated as per email with several reminders. However upon drop off, there were no clear instructions to where the drop off place in the airport as there were so many terminals. we called in the europecar call center who gave us wrong info to park the car in the car park then go to the eurocar counter. Upon parking the car and heading to the counter, the counter personals were not helpful at all and blamed us on the error of drop off. They were very rude and gave us a difficult time to handback the car ( those staff in melbourne airport terminal 3 counter)
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
M.Jarrett
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