QEEQ CAR RENTAL REVIEWS

Booking was paid but they charged me at the counter for service charge anyway. They couldn't release the car without paying them that charge. When dropping off they were trying to charge me for fuel. I would try to avoid them

Car was dropped at night without checking for any damage with me. Had to trust they dont purposly look for silly damage without letting me be with them and discuss that. Apart from that everything was fine

Car was great. Little car so easy driving in Ireland. We didn't get the VW Up, but a Nissan Micra. Can feel a little under powered, but expected from the small car. Boot fitted all our luggage and car was clean (though didn't have floor mats, which we found odd. Just had to be careful of mud and dirt as it can be quite wet in Ireland). At airport, it was very easy to locate Budget counter and easy to take shuttle to pick up the car. Staff was a bit pushy in selling extra insurance even though we bought off Easyrentcars, but this seems standard across all car hires we've been to. Pick up was easy after the usual paperwork and drop off even easier and quicker.

Took a deposit of $1000 and the vehicle is dirty when I took it. Both interior and exterior

la macchina era con il faro Spento. Sono arrivata a casa per la notte e ho avuto problema per vedere

Overall, it was a positive experience using Europcars rental agency, with whom I’ve booked in the past.

The car handles very well on steep slopes, long distance driving, off roads. Traffic and roads in Chiang Rai are easy.

Would never deal with NU cars again! The booking said the car rental was from Coolangatta airport and i had to call their office to find out where they were. They than said they were in tweed heads and proceeded to take 30 minutes to pick us up when they said they were 8 minutes away. Then we got to their offices finally and the manager there was extremely rude, changed our drop off time to an hour earlier, told us to drop it off at an offsite location and when we did he charged us an extra $70 when we dropped it off on time. The manager at the drop off location tried calling their offices and mobiles and they did not answer. Absolutely a horrible experience overall. He even was barking orders at his worker infront us and told us other patrons have been “fucking pigs” in how they left the state of his cars. Did not feel comfortable with the entire experience and the only benefit of dropping it off at the other location was that we didn’t need to see him again.

Very nice staff with good mandarin proficiency

All up to expectation.

Attitude of staff need to be improved to be more helpful and explain more details for 1st time car rental in Perth.

Wonderful staff & all the extra you need to drive safely, they supply it for free. Excellent service. Very happy

The time taken to pick up the car was a hassle. Too many forms need to be filled and submitted.

Super easy! Super convenient process! Staff was friendly and reliable.

Esperaba tener un Chevrolet Impala, y lo que me dieron un VW Jetta - mas pequeño y mas incomodo de manejo.

I was given a Mitsubishi ASX which is under the Compact SUV category. It was an excellent vehicle and the boot space is the best I have experienced for a Compact SUV

Staff were friendly and helpful. Would be nice if there is another counter at Terminal 1.

The overal process to book, pick up and return the car is smooth. However, it is necessary to call the ACE office to arrange shuttle for picking and unfortunately I called over 10 times for almost an hour before someone can pickup the call.

The pick up process and return process was smooth and fast. Compare to budget.com car rental, it's much better. We booked our car rental from budget.com on 17 Nov and end up we were told that the car we booked having technical issue problem and they requested to use another car rental company with additional price top up. However, this bad experience did not happen on Europcar and we were quite impressed with the free upgrade to Volkswagen Polo. Well done Europcar.

Brand New car, perfect condition, good tyres.