“Apart from date picker in the app, everything was smooth :)”
About SURPRICE RENT A CAR:9.3/10
The car was almost new, very clean and modern. The car category was as expected. The manager was polite and professional. It is a bit hard to find the office, you should call, they are not in the same building as famous car rental companies
About QEEQ:7.0/10
It is a real pain to book a car from the app (Samsung galaxy). Credit card month and year just cannot be sent, and you have to chase for the proper value for hours: you start scroll, and it stops only on the first/last value. You're happy if your card expires on 12/2024 or 01/2024,but if not, prepare to the very annoying game for 5-20 minutes, and try not to break your phone to the wall. And that particular deal was available in app only...
It was very hard to get to them.
Being a visitor, it is not easy to land in a foreign country and being expected to call the car rental to get them to come pick you up. This process needs to be thought through.
Habiamos reservado un Fortwo, al llegar nos lo cambiaron por un Hyundai I10 y al final nos entregaron un Fiat 500 con 50.000 Kms.
Nos hicieron firmar una fianzade 1.209 euros que ya nos han devuelto y otrocargo de10,80 euros en concepto de upgrade y cargo de oficina mas impuestos, cosa que no se nos habia advertido en ningun momento.
“Not as good as auckland, biased towards Chinese customers”
About EZU:9.3/10
The car was clean inside but outside was dirty, pressure washed that didn't clean very well. Car was function but old 5-6 years at a guess.
About QEEQ:10.0/10
Was hard to figure out who you were renting from. The facilities at christ church were less than acceptable the toilet was dirty and just not tended too. Staff were ok but pushed us aside when an arrogant Chinese party turned up an took over and took our ride back to the airport so we had to wait another 30 mins.
Car exceeded expections and we were impressed with how quickly we got the car. This was very important to us as we had limited time to get to our destination.
About QEEQ:10.0/10
Easy to use booking platform and competitive price.
Ford fiesta görünen araç yerine renault clio verdiler. Bunda sorun yok muadili sonuçta. Ancak araç pisti. Daha doğrusu koltuklar lekeli ve sigara yanığı ile doluydu. Frenlerinde, ön takımlarında, lastiklerinde sorun vardı. 2 defa ön lastiklere hava vurmak zorunda kaldım. Araçtan çok trim sesi geliyordu. Şanzımanda da sorun olacak ki vites geçişleri zor yapılıyordu.
Teslim alma ve bırakma süresi 5-10 dk arasında. Manuel araç yerine daha iyisi olan otomatik araç verdiler. Ancak HGS geçiş ücretini normalin 2 katı kestiler. Bunun gerekçesi de her 20 tl için hgs den 4 tl alınmasıymış. Öyle olsa bile yine 2 katı etmiyor.
The car oil change light came on during my rental.... I think they should have better knowledge of when to change the oil of their vehicles.... fortunately there was no problem with the car.
“Will book through Easyrentcars.com again but won't rent from Europcar anymore”
About Europcar:7.0/10
Booked for pick up at 12 midnight KLIA2. Staff passed me 2 pages of their list of bookings and asked me to find my own name. Couldn't find my booking on the 5Dec and 6Dec list. Staff then took my E-voucher and checked in the office. Came back 5 minutes later for my IC and license. Back again another 5 minutes later with documents in hand for registration. Hand gestures were not friendly. Kinda threw my IC and license back on the counter to me. Did not explain anything on the documents and just asked me to sign at the crossed areas. After done with deposit, staff guided us towards car park to retrieve vehicle. Car was full of scratches. Interior is dirty as well. Cup holder has biscuit crumbs and hair. There's a constant sound of metal rattling in the boot during drive. Whole process of picking up the car was done without a smile from the staff. Was determined to never rent from Europcar again.
However, the staff at KLIA1 during drop off was very kind. Triple checked if we've taken all our belongings from the car before leaving.
About QEEQ:10.0/10
Booking process on Easyrentcars.com was a breeze. Easy navigation through the website and no hidden fees. Flexible cancellation process too (had a change of drop off timing).
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
K.Winson
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