QEEQ CAR RENTAL REVIEWS

The people in Thriffty let me buy an additional insurance from their company even he know I bought the insurance from Easyrentcars

Car in very good condition, good price and easy pick up drop off

Absolutely top notch. We, unfortunately, had a couple of problems develop with the first car we were supplied out of Melbourne. Our first opportunity to address our concerns was when we reached Sydney. The fella who helped us out (Peter?) was exceptional. He was quick to recognize and agree with our two concerns and had us out fitted with a new vehicle right away. The efficiency of how we were dealt with was impressive and he even went well beyond the call of duty to help direct us properly towards our destination point. My wife and I drove away from this experience feeling truly valued as customers and we have recommended your firm to others already.

I had no problems at all, that I can remember, with the booking process. We had a problem with the first car we received and using the web platform to address our problem was excellent. We were contacted in a very timely manner and were helpful in dealing with the problem.

Very good experience. Helpful and friendly staff, particularly shuttle bus driver. The car exceeded my expectations. Will definitely use again.

Better cars

Great service

The staff and the people are very good and friendly at great Rentals’s ..

返却場所の案内が小さく、夜はわかりずらい。

簡単！

Booked Ford Fusion which was shown as full size car by easyrent. I am fully aware that it is not very common to get a specific model but Thrifty insisted that a Fusion is an intermediate car and tried to give me an alternative intermediate. Only after strong representations was I provided with a full size.

Perfectly ok other than having to be in a stressful situation to get what I had paid for after a nine hour flight and before a fairly long drive. Not sure what went wrong with the set up but could have done without the experience.

The car was supposed to have a full tank but only had a little over half. I tried to reach them to inform them but could never get through.

Great service. Fast and easy.

There were only 2 people working the counter when I arrived. I waited in line for 15 min before it was my turn even though I was first in line. It took another 20 min for the person to try to upsell me to a larger vehicle, 4-wheel drive, GPS, insurance, etc. Then I had to wait another 30 minutes for my car to be ready. It apparently was the only mid-size car they have and instead of just upgrading me for free, I had to wait 30 min for them to wash, vacuum, and fill up the only Camry in their fleet. And they weren't exactly in a hurry.

Booking was easy. Not sure why the pricing changes so drastically from day to day but the price I paid was very good. There was no price drop this time after I made my reservation.

Short wait on the line to finish paperworks, but everything went smoothly from pick up to drop off. Good customer service.

I could find lowest price without shop around various rent a car companies. It saved my time. Easy to make reservation. Good customer service.

When we came back to the rental lot to drop off the car, no one was there to receive it from us. We called all the numbers listed and they were either disconnected or didnt answer. We ended up having to take an uber back to the airport because we couldn't get in contact with anyone from economicars.

The inconvenience was that you need to wash the car yourself, which is not convenient when you rushing to the airport and it’s raining. Otherwise it is good value for money. The car is spotless too.

Booking has been smooth, perfect deal.

Managed to get a free upgrade from our booking. Excellent customer service. Service staff re-iterated requirement to get vignette for driving into Austria.

Did not check if there's any price drops from my booking date. Otherwise, seamless experience.

The sales agent was rather annoying in pushing for as many add-ons as possible such as insurance, fueling, toll fees, etc.

Too terrible for car changing in pick up the car, photo all side up and down Return time 20 Minutes for checking.

Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.

Enjoyed driving the car, but it was very dirty

Generally smooth, but you should find a better way for customer to arrange for pick up at airport to get to your site away from the airport

Great service!

Any rent car must have ABS