Discussion to try easy rental again after 2yrs was a positive one , As last car that was rented. there was no car on pickup and money was not refunded as 24hrs notice was no given for cancellation (Hard to give notice when are standing at counter asking for the keys for a car that wasn’t there
The whole rental experience was great from the moment of pickup to drop off. The car was in min condition and very clean. The staff were friendly and helpful. The deposit taken was low and was released the same day after drop off. Highly recommended.
“Easyrental miss sold me a good car, but not the car I wanted or had booked”
About ACE Rental Cars:10.0/10
I had booked a 4x4 as I was heading out into the country staying on a farm and Australia has loads of bush fires, so wanted the ability to off road.
Ace do not have any 4x4's and ban anyone driving their cars on the majority of Australia's roads, as they are not tarmac.
About QEEQ:8.0/10
I had booked a 4x4 as I was heading out into the country staying on a farm and Australia has loads of bush fires, so wanted the ability to off road.
Ace do not have any 4x4's and ban anyone driving their cars on the majority of Australia's roads, as they are not tarmac.
The booking and checking process was smooth. The staff at europcar were friendly and helpful. Had some difficulty in finding the car in Bay Area among sea of cars so can improve on this process if possible. We were offered a different car to one that was booked,but it was a good car in this case so no complaints.
About QEEQ:10.0/10
Easy rent cars enabled us to get the best car and price so no complaints.
It's better to let customers know if an international driving license is requried or simply a local (with English) driving license can fit for the purpose.
swift process in getting our car at the counter, Hertz staff is very efficient and no upselling.
A 3 minutes walk to get the car and it was in great condition!
Condition of the car was good. The car was very new. Interior cleanliness was lacking as the seats and carpets were sandy. Exterior cleanliness ok. Engine is in good shape.
About QEEQ:8.0/10
Excellent customer service and follow up. Prompt emails and calls every step of the way, and they went the extra mile to secure my booking despite several obstacles. Will recommend them to my peers/
Perfect service in picking up and dropping off the vehicle. But seats of the vehicle has some dirt, as that is not a leather seat version. The GPS always provide a slow and small road, like pass through some farm land which is not a direct way to destination. leather
“Fast booking, friendly staff, nice car. Indication of counter location could be done better.”
About YESAWAY:8.3/10
The YESAWAY staff at Chinag Mai airport were very nice. They can speak English and Mandarin. It could be a better experience if there was a YESAWAY staff in the arrival hall to bring customer to the parking lot where the rental cars parked. And you should have requested customer to start the engine by themselves making sure they know the operation and don't forgetting the car key.
About QEEQ:10.0/10
The booking system could be better if there are some photo showing the rental company counter and it's location.
Car was very nice and clean. Was warned it is a new car so any scratches or scuffs or marks of wear and tear on the wheel would be removed from my bond, which was a bit serious. Otherwise was an overall nice experience and the car was very nice for a road trip.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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