QEEQ CAR RENTAL REVIEWS

Please consider doing a 24/7 service

pls consider doing a 24/7 service.

excellent and quick service

Great customer service. Car upgraded for free from SUV to New Mercedes C class.

The car wasnt ready to pick up at the airport, instead, a staff drove to meet and take us to the airport car park nearby (abt 5 mins ride) for car pick up. It would be much better if they can arrange to pick up the car right at the airport. The staffs were nice and helpful though.

The car exceeded our expectations!

Best support ever! I had a problem and they solved faster then I could think!

Very good and convenient Can select different location to pick up and return Just the insurance got a little bit confused on the relational ship between Budget and what purchased on APP

Best ever pick up on time and efficiency. Jennifer at Adelaide Ace Rentals was brilliant

スタッフの対応も良心的で、車も新しかった 車内も清潔で快適にドライブ出来て良かった

got the car as advertised and not an 'equivalent', which was perfect

had to change time of pick up due to flight change. Had to cancel whole booking and start again, as customer service said that amendment to booking couldn't be made, which was a pain. However, it worked out slightly cheaper for a longer rental ?!

I was charge border fees by rent a car company which was actually not required. They should inform this prior to booking.

Should be more specific about border charges before the start date

The vehicle exceeded expectations as we were upgraded to a larger size car at no extra expense. Staff were courteous and helpful though having to pay an extra charge for a late pickup due to flight cancellations was harsh especially as Aurcar was staying open due to the Xmas demand. The vehicle did have minor damage to a fender that required taping to reduce damage. This was not noted at pick up and no compensation was offered to me for out of pocket expenses for the special vehicle tape. Overall though a positive experience all round.

The booking process was relatively easy to use. Quick and efficient and offered a number of rental deals. Being Xmas the price protector was irrelevant as rentals are always going to be higher. This is the second time I’ve used EasyRentCars and both occasions have been positive.

Quality of the car was acceptable and reasonable price.

Good platform to reserve a car

Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !

I didn't got the car I have booked for ( Camry ) and the counter staff tell that they will give me the smaller one ( Yaris ),of course I refused, then they offer me another one looks like a truck!!! So Bad. That took me a lot of time for negotiation and tried to solve the problem. Really not recommend this agent.

Pickup location not visible. Had to ask someone who mentioned they are a Hertz brand, however no Firefly branding was visible.

Good consolidator site. Not the easiest site to navigate with discount vouchers unclear on how to redeem.

We ordered an 8 seat van and had to make do with 2 4wd vehicles. It was very disappointing

Great car and service.

The service was organized and the staff are all helpful.

The platform was easy to use for booking smoothly.

返却場所の変更や保険の相談など、とても気さくによくしていただきました。

いろいろなサイトを見てから、最も使いやすそうだったので利用しました。 保険の申し込みに戸惑ったので、 サイトに工夫をいただけたらありがたいです。