“Good customer service but smaller than requested car”
About Alamo:9.0/10
I specifically ordered a Skoda estate but ended up with a suv with a smaller trunk space. Not sure if this is an Alamo issue or easyrentcars but car luggage space was smaller than it should have been.
The staff was kind and considerate, the process was easy, the car was average, no frills, the radio didn't work. But all-in-all it was a good experience
The service was great. Very polite, helpful, and friendly. They were very quick to respond to any questions and accommodated quickly to my change of plans. I highly recommend this company. The value was incredible.
About QEEQ:10.0/10
It is exactly wha it's named - Easy. I will be continuing to come back to book cars here.
“Mehhhh. If I got the same class vehicle, it would be perfect.”
About Budget:8.3/10
I booked for Mercedes Benz E class but I got C class. I should be getting the car of the similar class but got a lower class car.
Except for getting the lower class car, the car itself was in very good condition and super clean.
Staffs were helpful and kind though there were mistakes when returning the car ( I only drove 330 miles but the staff mistakenly calculated that I drove more than 1000 miles but it was corrected and sorted out fast. So no problem).
Happy with the price paid. Car had lots of scratches and dents - I had to take lots of photos to make sure that I wasn't going to be charged for anything post-hire. Service was a bit slow on pick up - staff were available but did not attend the counter to serve us.
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