Service was good and they gave me GPS free of charge . Car was not very clean but it was acceptable. The only negative point that they don't have a counter inside airport. You need to go out to column 20 and wait there for 20 min
Called ACE previous to the pick up and asked about adding an extra driver (wife) for the duration of the hire period, was told that this was free.
Upon collection, was informed that the above was not the case and that a $2 per day fee was to be charged, not a major, however just need consistency between counter and calling staff information.
Long time for pick up car to collect from terminal, car was not ready when we arrived. Staff were very helpful though! Dropping off was a breeze and driver to airport was amazing!
SOuthern Cross Station Parking Garage was really full when I brought the car back. Furthermore the rental location is in the main hall according to google maps, while the location is in the coach terminal.
Employee on collection gave a bit uncomfortable feeling. Lot of explanation about things I already figured out.
“Easy Rent Cars are great! Fox is easy to pick up/drop off.”
About FOX RENT A CAR:10.0/10
Fox needs to hire more customer service agents. Every time I have had to call them, I have been on hold for hours. They overcharged me from the amount quoted but after being on hold forever, I finally got the RUDEST customer service girl I have ever talked with. She fixed the issue and refunded me but she needs a new job!!!!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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