QEEQ CAR RENTAL REVIEWS

小さい車を予約していましたが、空きがないということで無償でアップグレードしていただきました。予約のバウチャーを持参しましたが、住所の記載を求められました。時間的なものか、待ち時間はほとんどなく、手続きは借り出しも返却もスムーズ。

複数のレンタカー会社から選べるので便利。LDWもついていて良い

Good service. We did notice a big chip in the windshield after we drove away...we took it back and it was repaired on the spot (hence the slightly longer pick up time.)

Picked up car was not cleaned at all (interior). We had to wipe the back seat since something was spilled in it.

Friendly staff and car is clean and in good condition. Rental price is competitive.

Easy to use mobile app with price drop protection :)

A bit long waiting line, need more staffs

Thanks

When traveling through NZ, was NEVER told that needed to change cars at the ferry, between the north and south island. Had to change all my ferry bookings at the last minute. Absolute nightmare of an experience and neither Europcar nor Easyrentcars.com wanted to take the blame for the lack of notice. VERY unimpressed with both. Would have rented from other companies if rentals hadn't been sold out.

I waited quite some time on pickup counter as counter personnel is not yet there yet. It is understandable because it is 1st day of Chinese New Year. Car is in good condition, however I dont really like this model of Proton Saga with CVT transmission as it feels very rough specially in stop and go traffic and uphill situations. Not the renters fault or anything, its actually the car's behavior.

Booking is fast, not able to try price drop protector.

The car was great

Was very easy to book

es ridiculo dejar una garantía de $ 3.000.000 con tarjeta de credito , no lo arrende con esa exigencia, en conse cuencia que otras empresas dejan una garantía de $ 400.000 hay mucha diferencia, ademas en ningun momento hablan de eso adurante la reserva.

The car was a free upgrade. Very nice and spacious. Unfortunately, Hertz counter in Memmingen airport opens a little late for our flight. We arrive at ~7 am and the counter used to open at 7:30 which was fine. Last time someone showed at 7:50 and told us they actually open at 8:00. This will leave us to wait 1 hour to pick-up the car on future bookings.

Super awesome price tracking feature. We got to save 22% on what we were willing to pay when we booked.

Only one person on the desk and they were fully occupied with another customer for 20 minutes before serving me so not a great start plus whilst the car was new it wasn't to my liking really especially as it was classified as a large SUV but compared to the other large SUV's i've booked it was sub-standard in my opinion

車升級到toyota vios, 車況良好,三大兩細,上斜略為乏力,但ok夠用. 還車快捷.

Smooth and easy

Good experiance

Very good process on counter with smile and completely no issues here. Drop off also without issues. Also I got car in segment, that I wanted, and all my luggage fit in the back. The main issue was quality of car - quite old with big mileage (170k km) without any special features (just radio and manual air condition, no bluetooth, no android auto, no rear parking sensor). But I also have to say, that car had good engine + I didn't have any issue with car during whole 2600km of trip

All is perfect.

I reserved a “Toyota Corolla” or similar car, however when picking up I was told my car was a Renault Clio, which to me is a smaller car class, since I am tall I had to pay for an upgrade. I had booked this same car class with other providers at Dublin airport previously and did not have any issues, will likely avoid europcar in future.

Due to booking through easyrent there was no room for manouvre from apex on slight change of drop off location nor time (it became apparent Brisbane city was better than the airport but I was quoted chapter and verse on third party rentals when I enquired). The car was fine enough. On pick up the agent took loads of pictures of the car but didn't point out anything she was marking and apart from the toll charge not much information was offered about the rest of the rental. Seemed nice enough and the car did the job it was needed for.

Easyrent was such a good website to find, so much so that for the first week after booking I was checking and checking that it wasn't a scam because it was so easy and cheap to use. Very happy and really impressed with the price drop promise.

Service was great

The pickup point was near impossible to locate. They spoke of a 'pink P" sign to stand near, but it could not be seen and was not known by airport staff we asked.(We finally saw it and it was only visable from the incoming road) The pickup vehicle did not have any log on it, and we were finally told the last 3 digits of the registration.

Excellent customer service at arrival, and as well drop off!

Excellent booking site for car rentals! Easy, and very user friendly!

We waited quite a while for our turn at the counter to get our car, late in New Year's Eve. But the staff were courteous and efficient. Also, the back seat of our car was filled with dog hair, both on the seat and the carpet. We took it to a car wash and tried to vacuum it ourselves, but we couldn't get the dog hair out, either. It was not pleasant.

We'd use you again!