Service was terrible. When drop off the car, the service lady insisted there were scratches and asked for penalty. I wiped off the scratches as they were just dirt. That lady insisted there was a chip on the windshield and asked for penalty as well. I explained it was evidenced on check in and that was not caused by me. However I still received a letter claiming $120 repair fee for that tiny 10mm chip. The company is clearly cheating the money!
About QEEQ:10.0/10
Easy and fast booking. I have been using EasyRentCars for multiple bookings and found it very user friendly.
Brilliant staff on pick up, no upselling.
When we returned the car, the car was checked and we was told everything was ok.
We unloaded the car and was waiting for a taxi to go to Sydney when the guy who had checked our car come up and said someone in the office had said we had been SMOKING in the car.
No 1 how would someone in the office know anything with out leaving the office?
No 2 We don't smoke nor have we ever smoked.
No 3 when I challenged the guy he said it must of been the people who had rented the car before us!.
No 4 As non smokers we would have noticed
No 5 Is it a scam? Mmmm
About QEEQ:10.0/10
Great company, easy to use app and website.
Great helpful staff.
“Easy booking horrible pickup. DO NOT USE FOX RENT A CAR.”
About FOX RENT A CAR:7.3/10
Fox rent a car was off airport in Fort Meyers where I picked up my car. Finding the shuttle pickup location was easy but there was no shuttle there when we arrived at the shuttle pickup location. There were 2 other couples there waiting as well. I used the phone in the shelter and was hung up on, I called the 800 number on my reservation and was sent to a voicemail that was full. After about 45 minutes the shuttle finally showed up and the shuttle driver said he had just left the shelter, which was a lie. We got to the off airport location to actually rent the car and the guy at the service desk seemed to not know how to work his system. It too us over 2 hours to rent a car from fox rent a car. I will never rent from them again and highly discourage anyone else from using them
“Great price if you don’t mind a bit of hassle waiting for bus.”
About ACE Rental Cars:9.3/10
Great car at very reasonable price . Make sure you avoid tolls as the admin charge for each toll you pass is very high and you can’t “pay as you go”!
About QEEQ:8.0/10
Great in terms of pricing but no info given re pickup. Said Airport but was in fact a shuttle to off site (close by), but no info given as to where to go without asking at tourist info, who said this happens a lot.
The car I got was full of scratches n dents which have not been repaired, but when I returned the car, they straight away pointed at a 4-inch line at the bottom of the passenger door which I didn’t even notice as all other scratches seemed more noticeable than that. They claimed that I caused the little line n I was charged $500 for the repair n 2 days loss of rental. I have been renting cars quite a number of times since the last 2 years in Cairns, and all the other car rental companies didn’t even check or maybe just ignored those little scratches that was obviously not even the hirer’s fault. I don’t mind being charged if the car I got was a new one with a clean body n no scratch at all.
I got a pleasant surprise by getting a free upgrade to a Jeep Wrangler. Only thing was the customer staff member at the pick up time was in a bad mood that day.
Buena atención en el mostrador, oficina moderna y limpia. La devolución del coche es algo complicada, poca señalización y reducido espacio para la entrega. Coche nuevo e impecable.
I marked the drop off location as 3/5 as when entering the airport it’s quite tricky to find the location, even the second time I dropped off the car (I rented with them once before). whereas to Find the pickup from arrivals and to exit from the location is quite easy. Would be good to have signs maybe?
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Y.Xiang
-
-
-
-
View more >K.Lin
-
-
-
-
View more >Bryan
-
-
-
-
View more >R.Ablett
-
-
-
-
View more >JReed
-
-
-
-
View more >K.Liu
-
-
-
-
View more >Karen
-
-
-
-
View more >PJB
-
-
-
-
View more >-
-
-
-
View more >Daniel Johansen
-
-
-
-
View more >J.Sasse
-
-
-
-
View more >B.Rizkallah
-
-
-
-
View more >-
-
-
-
View more >C.Carter
-
-
-
-
View more >Fabio De Sario
-
-
-
-
View more >NT
-
-
-
-
View more >G.McElvain
-
-
-
-
View more >I.Stifi
-
-
-
-
View more >T.TAKANO
-
-
-
-
View more >-
-
-
-
View more >Hot Destinations
Hot Car Rental Companies
Check out this.