QEEQ CAR RENTAL REVIEWS

The line was very long, but the person who helped us was friendly.

No there was no “magic”...the price was COMPLETELY DIFFERENT...after all the taxes and fees were applied by Thrifty, the cost was OVER $100 MORE!! We will never go this route again!

Positive feedback only.

I have to wait for a long time to get a car because there is one staff at counter service. The car exceeded my expectations, a lot of space for luggage and save oil.

Left us stranded at airport on pick-up. Nobody there. Did not accept credit card as it had initials rather than christian name (in other words "Mr P. Rosenfeld" was rejected. Unable to complete damage check due to darkness and wet car. Nobody there on return to receive car. Refused to check car back until we washed (a very clean) car. Threatened to charge for damage that didn't exist. Check out YouTube evidence here: https://youtu.be/QaIMGDQoWc4

Required a credit card. Very reluctant to accept my Monzo debit card but did agree in the end.

App always logs me out!!! And it shifts current reservation to a past reservation the moment the time has passed so hard to find. Odd UX.

Great services.

Great service but you need to have customer service for local telephone numbers

It took long time to reach the office. Non stop shuttle needed...btween Airport and rent office...

very nice !!!

very good!!!

Great value - I honestly recommend!

I changed my flight and need to contact Europcar in KLIA to change pick up time. Firstly, the phone numbers listed on Europcar website for the KLIA station is either outdated or outright wrong because when I call many times but no answer. Write to Europcar website with all the booking details Multiple times and I heard nothing back. When I posted my dilemma on Facebook, a friend who was going through KLIA was kind enough to inform Europcar ground staff of my change of pick up time, and she said change is notes and the car will be ready at the new pick up time. When I landed, the car was not ready, and they claim to have no record of the change - I ended up having to wait close to 2.5 hours before the car arrived and I ended up missing a number of appointments.

The platform is good and transparent but must make sure after sales service can support on location assistance like my current case

It was a smooth reservation and the process of picking up car n returning was simply awesome.

Do not recommend as we booked and paid for our car for after hour pick up and we ended up having no car, no one to call and the lovely shuttle bus driver who was also incharge of the hotline after hours us to get an Uber home and come back the next day. He was also unable to reach bargain car rental. Vehicle condition is bad, with dents and scratches everywhere and dirty interior, check in staff was rude and refuse to solve any problems, email communications and instructions were not clear on timing which caused a lot of inconvenience and money at the end

Great platform and easy to use, rewarding for loyal return customers

Highly recommend, staff were nice and gave us an upgrade, smooth pick up and drop off, no hassle

Booked a vios but we get a camry which is really out of our expectations. The space for camry is larger and comfortable. Really satisfy with the bookings. Just the drop off point is really confusing as cars in the airport is a lot and very hard for us to get a parking at the drop off gate

Well done.

Car accumulator is very weak.

Car was dirty, air conditioning was not working

The car had a odour but done the job

Counter staff professional and helpful.

Efficient booking platform.

Nice car. No problems with care or renting.

Web site works well.

I ordered Jeep Grand Chorkee or similar but I received the car with lower class. For Jeep Grand Chorkee Alamo wanted to charge me additional very high fee.