QEEQ CAR RENTAL REVIEWS

Fast procedure and no queue

Boot space in car was less (shallower) than expected - but good to drive a hybrid

No need for IDP although this was noted as being required. Rental Cover provided was comprehensive and no attempt by pick up location to offer unnecessary extra cover.

No counter at Airport. We met a staff at arrival and he drive us to pick up area about 10 min. It’s very dark and a bit creepy.

As the Airports are busy place, you need to keep at least 2 people for processing.

Na

I was charged more,AC in the back was none,customer service bad

I always use my own insurance and this is the first time I use EasyRentCars insurance Becouse the person who helped me told me that if u use my own insurance and something happen I had to pay EasyRentCars 2,000 dollars my fault or another people ,maybe is the company rules but that’s rediculous ,I felt the person that helps me very Rude,I got an email where says my car price dropped down I show it to the lady but she says I don’t know Wht is that’s u have to pay this amount so she over charge way more,the was not Wht says the day I booked,I didn’t cancel Becouse I was all ready there and I don’t leave in Orlando I didn’t want to do a lot in state that I was not from ,no one showed me where the car was she says click the remote and U will hear the alarm,every one who was with me r disappointed basically I got the car Becouse we didn’t have another option,is sad Becouse I had downloaded EasyRentCars app Becouse I know ur price on the web is razonable I booked many reservations for friends and we haven’t got problems and experience like I had in Orlando,so I’m sure the lady was the problem

Friendly staff, no issues

Staff could’ve been more helpful by opening the door when they can see I'm trying to push a trolley & my wife’s pushing a baby pram. Car wasn’t cleaned either & we had to ask for water when previous rental companies in Dubai provide these without asking

Everything good except ease of use of navigation device hired

For this branch, the staff advise us to buy more insurance. When I told him that I paid basically insurance (included CDW) from the application already, he said it’s from the application (not from Nippon rent a car). The basic cost around ¥1,500/day, but I denied to pay more. He warned us, if something happened just a little bit destroyed. The dealer will charge us at least ¥150,000, luckily we drive safely along the trip. When we drop the car on the last day, the old staff urged us for the nearest gas station’s receipt before returning. But I told him that the receipt I put it at the hotel and I didn’t fill the petrol from here, so I showed him that the fuel scale is full and a little bit over scale too. Finally he is okay for that, but it takes time for a while.

For this application, I think a bit mistaken about the final dealer’s address and telephone number that not match from the address and telephone number that shows from the google map. But when I go to the dealer office, he gives me another telephone number for GPS setting before returning on the last day. From the telephone number that shows on the confirmation voucher is the another branch nearby these.

Car Rental Hokkaido were excellent - very professional and thorough. Also friendly, warm and welcoming. I’d use them again.

It’s the second time I’ve used EasyRentCars and their’s has becomes e my go to app. I had a big issue with my international driving license last time and they were great. This time they were faultless.

the car was nice but the snow chain was not on the right size and we spend 24 hours with a stuck car/

very good and nice company /

The staff were friendly and the car was perfect. Staff provided me with all the information in the event of an emergency. This was not needed but nice to know they would provide roadside assistance in the event it was required.

The booking process was smooth and efficient. 6 hour cancellation was great for making any last minute changes. The only thing i would recommend would be the reward points process. I did not keep a copy of the invoice and am unable to collect the reward points without this.

The customer service is excellent. AVIS called me an hour earlier informing that they have unavailability at their location, despite a prior booking. But they asked other AVIS locations and drove me to the location which offered me another car.

Hertz is a absolutely professional with excellent customer care services. It took me less than 10 minutes to do the paperwork and collect my car. Their cars are clean.

Easyrentcars is my favourite car rental booking website.

Service a little slow although staff were working hard, just busy. Car wasn’t clean on pick up and had a few cracks and dents but functionally was perfect.

We are very satisfy for every thing, this third time I use EasyRentCars since May 2019, the first time the car was not very clean, the other two times were good, overall is pretty good.

It is very easy to book.

I like renting from island car rentals, great vehicles for what I need them to do.

Awesome.

Awesome.

Car met expectations. Pick-up and drop-off were efficient. No hard sell on extras.

Booking went smoothly.

Staff was very friendly and trying to sell anything extra which wasn’t mandatory.

Always easy to book to EasyRentCars with multiple price options among all rental companies.