I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
About QEEQ:10.0/10
Easy , sometimes you get a good deal , confirmed fast for me
“Budget took advantage of the 1-day addition to the planned rent period to overcharge - paid 3x !”
About Budget:9.3/10
i got mixed up in the dates and gave the car back with a delay of a day (1 additional day on a 12 day rental). They charged me 300% of the price planned. I called and asked them to give me a break - they logged a request in the computer ... and i never heard back from them. i would have done better to book a luxury car and a longer holiday.
I already had the insurance from easy rent cars but the oneSwitch did not accept it and I should over pay 200bucks more for the insurance. Shuttle is not convenient.
The selection of cars in their premium is getting very shallow and not very good. The price when you want extend my 2 days was more than the price I paid for the 7 days.
About QEEQ:7.0/10
Very stupid process of having to send your rental agreement to you after my rental period has finished. I have paid you for the hire, then after I have returned the car you want me to send you my invoice to give me points I have earned by already spending the money. Utterly ridiculous from your company, you were better last year, this year becoming a joke.
The car was nice, waiting line at pick was over 2 hours, employee at the desk tried to sell us extra insurance which we already bought from a third party.
When we returned the car, we were charged 100 Dollars extra than what we signed up for. I know about 30 Dollars go for the refilling the gas tank but there is still extra 70 Dollars which are not stated any where what are they for.
I am not sure that this lack of transparency on the Budget side, would encourage us to be clients in future.
“The trip was very good, the receipt at the end was very bad”
About Budget:8.0/10
We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future
For National - Car was in great shape and very clean and comfortable. (Except left side fog lamp light missing).
But definitely overpriced. It was not value for money deal.
Except for the price everything was good.
About QEEQ:8.0/10
The only thing which I didn't like about the whole process is; even after booking the super protection plan from easy rent cars, the counter (National) only received the booking for Basic Plan. which becomes a concern in the case of an accident or any damage, The National rental will still charge me for the damage. whereas I booked for super protection plan and paid extra so that I can be relieved from the stress of any damage/accident and theft.
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