QEEQ CAR RENTAL REVIEWS

easy renters did not l tell me that if I don’t pick up the car before 5pm that I couldn’t pick up the car at all according to Apex.

Great car, and value for money. Close to the airport.

So easy to find cars at the best price.

Seamless pickup process from Thrifty. Their office is within the airport and vehicle is just outside of the exit of the airport. Staff are very thorough in their explanation

Very well designed app. I love the price tracker and managed to save 40$ when it automatically rebooked for me at a lower price. I didn't have to do anything and receive the refund

Excess human involvement. The process could be significantly more electronic or simplified. They had to shuffle through keys thrown in a draw for 5-10 minutes before discovering they didn't have the car model ordered so they provided a suitable but very different alternative.

The experience of renting through a rental broker and not directly from a rental company was a little uncomfortable at first (is this transaction legitimate/am I getting ripped off) but in the end the cost saving was worth the third party being involved in the process.

They upgraded us for free but instead we got a car that hadn't been valeted which I'd agreed on, but I wouldn't again from any hot country, as seats get sweated into and smell. But all staff were friendly and wanted to do the best for us.

Long bus ride to rental car pick up, and due to construction was hard to find the drop off. Car was not clean but was able to choose from a selection of car available. I just so happen to choose a not so clean car.

Service was awesome. Car rental place was really far from airport since they moved to the new side of the airport. Was a long bus ride to get to the rental counter.

Car was upgraded without request, and was created when I walked up. Super nice service!

Service is excellent but this time the car was a bit battered and bruised.

Simple and efficient

Easy and good value

Only thing that could use work was the drop off in Sydney. We were dropping off after business hours and it just wasn’t really clear what we were supposed to do with the keys. Found out from cleaners that were there.

Car wasn’t in the best condition but we knew that would be the case given the lower price. Snap was easy to work with and got us checked out quickly. Would rent again.

Took far too long to pick up.

Easy and efficient both collecting and drop off

The car they provided us wasn't allowed to drive the day we got it! so we needed to stay another night in Bogota in order to use it the day after; ridicules.

Fast and friendly. Like always.

Perfect experience. Always satisfied !

Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!

The car and the counter service were perfect. Just need to be aware of the mileage meter record that marked my range of 693km while in fact I only drove 130km, still in dispute with Europcar about this.

There was some attempted upselling at the counter, so be sure to have all your documents ready, listing precisely what has been booked. But we were polite yet firm, and all was well.

We hadn't twigged that the car hire location was not at the airport. But the shuttle arrived quickly, and once we were at the location the actual pick-up was quick and efficient. Thanks!