QEEQ CAR RENTAL REVIEWS

A little up selling the insurance at the counter (but somewhat expected.) overall smooth

Love booking via easyrentcars! Very easy and great price

The lady at check out was friendly, thought the lady at the counter was not so much. Nonetheless, happy with the car I got.

This is my favourite car booking platform! Great price, and easy to use.

受け取りの時の店員の態度が悪い、年に3〜4回ここを利用しますが1人だけ態度の悪い店員がいる。

the vehicle and the whole experience were both excellent, the only demerit-and it's a minor one-was that we paid online but were then charged again for the vehicle at the counter. But the staff caught the mistake and quickly credited the charge back

The car they gave us was very roomy and a delight to drive.

Easyrentcars made our booking experience smooth and easy would use them again.

Needed a better explanation on how to pick up at LAX. Once we figured it out, the process was easy.

EasyRentCars helped me with figuring out pickup.

The process is smooth and easy. Car is ready when we got there. The lady at the counter wasn't really friendly because she insisted we should buy insurance for the car key which I think is just stupid. I already purchased super protection so I refused to pay more just to insure the car key!

Very easy to use. All details are there. The insurance is cheaper than when you buy at the counter. This app is amazing! Gives me alerts of my upcoming trips. Gives all the tips as well when i pick up my car.

Worked well. Unfortunately didn't get a Mustang but a Chevy instead. Still nice.

They were trying to upsell me on everything and the counter guy told me I was taking huge personal responsibilities on everything with me not buying their extra everything insurances when I did end up having lots included which was more than a bit weird.

Yes, can improve more

Good

Only company I could find that accepted debut card deposit. Will use again in future

Best rates

The staff was very helpful. When I returned the car , I was running late to get to the airport due to LA traffic and the staff got me to the airport very quickly! The customer service was wonderful !

It was easy to rent and I didn’t get a price decrease because I purchased at the lowest price.

They did a free upgrade which was very kindly.

We were directly enrolled into the emerald system and so received extra perks.

Good deal

Very nice friendly and helpful staff at both pick up and drop off. The car had a lot of squeaks but probably more the fault of Toyota than Bidvest! Not major extra charges (speeding fines etc) at this point - hopefully that will remain the case. Would definitely use Bidvest again!

無償アップグレードしてくれたのが嬉しかった。また、係員の対応も気持ちがよく、また使いたいと思った。

Excelente la proactividad del Sr. Lewis Romero Ortega que pese a no haber recibido oportunamente la actualización de la reserva y no contar con el vehículo que yo había reservado, nos solucionó el problema causado por Easy, entregándome un vehículo de mayor categoría al mismo precio de la reserva.

No hubo buena coordinación entre Easy y Rosselot respecto al delay por conseguir el mejor precio al llegar a retirar el vehículo en Rosselot no habían recibido la actualización de la reserva.

1. non avendo macchine a benzina del gruppo che avevo richiesto, mi hanno addebitato 9,90 per la tassa sul diesel!!! (non era un problema mio) (e non la fa pagare nessuno per quelle categorie d'auto...) 2. al mio rientro mi hanno "consigliato", dicendomi che rischiavo di aver addebitata la pulizia dell'auto, che passassi da un lavaggio ad "aspirare" quelle 4 pietrine che c erano dentro. Risultato: 15 minuti tra cercare il benzinaio, cambiare i gettoni, aspirare e ritornare. tutto questo potevano farlo loro in 2 minuti esatti visto che è stato il tempo effettivo necessario per aspirare "quella gran quantità di terra che c'era..."

Instead of Kia, we were given a Suzuki Swift GL, which has a very low wheelbase, causing bumpy scraping in the many speed breakers around Hobart. The complimentary GPS was very useful, though we had our own, which we didn't had to use.

Good service as usual, our 4th hiring in the last 12 months.

Long wait time at Jucy counter as it was very busy - staff friendly and attentive but I needed to go quickly