QEEQ CAR RENTAL REVIEWS

Top staff at the airport.Kind, competent and jokey

Everything is prefect.

Everything is prefect.

Disappointed to receive a bill for a crack to the windscreen. Horrified to find they have charged nearly £700.

All worked well.

Very good service and quick pickup&drop off

The customer service team had been very helpful, appreciate it.

Although we didn’t get the car we asked for we got an upgrade. It was fantastic!

The customer service was great as we wanted to drop the car off at another location, it was super smooth and the people were quick in responding to us.

The service at pickup and drop off was excellent. The car superb.

So easy to use! Great discounts. Will a always book through the app

Nice staff. Car condition is good. Return easy and quick.

I was changed to Budget but they were great and they gave me an upgrade

Always a great experience

1) The speaker worked only on one side and the petrol meter showed always full tank. I am lucky I did not get stranded in the middle of nowhere without petrol. I asked Europcar to provide a discount to to the defects of car but they denied which is not fair and reasonable. 2) At pick up the paper work took to long mir than 30 min.

Good except credit card charges

Good

Nice car - especially for the price

Great and helpful site and easy to navigage

The car was exceptionally great! The location for pickup and the price was great. The staff that was handling us was terrible. From the moment we reached here counter, she was unhappy and getting agitated without any reason, and the way she talked to us was rude. It was obvious she is avoiding minimum communication with us, whenever I asked any questions it’s mostly’yes’ or ‘no’. We were unfortunately enough to see here again when we dropped of the car, and it was obvious on the treatment. Right before us was another group of people who is of her ethnicity, and she asked how they we go from the rental place and she even catered a taxi for them. When it came to us, she did a quick check and said in a grumpy manner ‘ok, done, good bye’ and chased us of. The next person she approached, she gave a very good service by asking them how they are going off and laughing. Apex needs to look into this matter and train that particular staff to at least act decently and with equally treatment in front of the customers. Apart from this the other aspects were good.

Good platform to check and validate prices. Should cater more companies to use this. I have noticed there is a lot of Rental cars that’s not here. Plus, it will be better it the platform have more exotic cars available, like Touchdown rental of Queenstown, where they have Mustangs for rent.

Was not please with the service from the agent. I was using a credit card that has rental car insurance as an amenity. When I told the agent she said sure it can be accepted once I provided proof. After I contacted my bank in her presence and provided said proof she said it is acceptable on all other vehicles but not for the hiace bus. I found that very deceptive because initially she had said it would have been acceptable once I provided the proof but afterwhich I did, all of a sudden it's not acceptable. She just wanted to upsell me the additional insurance even though I did not need it and my credit card covers rental car insurance. I will be looking at other rental companies in the future.

I love booking my car rentals via Easyrentcars.com

Had to renew and only way was through the website and caused some confusion with revised drop-off. Very high and expensive excess for insurance.

いろいろお勧めしてくれました

使いやすい

MT車の種類を増やして欲しい！

MT車の種類を増やして欲しい！

Well exceeded my expectations. Really would be using their services again.

Such an ease booking with these guys!

スタッフが気楽で良かったです！！ チップを上げました！！

2WDか4WDの表記をお願いしたいです！！

スタッフが気楽で良かったです。 チップを上げました。

車のメーカーで選べる機能を追加して欲しいです！！

Arrendé un auto Mercedez Benz y me entregaron un Renault. Creo que hay mucha diferencia entre los dos autos.

Arrendé un auto mercedez Benz y me entregaron un Renault.