The car we were allocated was much older than the others in the fleet and had lots of dents and scratches. Not sure why this was so but I'm the end it was great as we did not have to worry about another scratch. The car did us proud for 33 days. Thank you.
“Poor pickup experience. Different car, half a tank of fuel, crack in windshield”
About Hertz:5.7/10
Hertz were very poor at pickup. Delivered a different car then was on the booking. Kept trying to sell me additional insurance, upgrade to car and winter tyres (not necessary for the highway driving we were doing in Calgary). The car did not have a full tank of petrol. We discovered a crack in the windshield within 2km of leaving the airport and Hertz tried to say it was our fault. We returned to the rental location and received the car we originally booked which was not offered when we first arrived.
On the contrary, the dropoff process was very quick and smooth and the staff was friendly
Counter staff was rude and couldn’t clearly explain what the extra fees were that he was charging us. He also tried to scam us into paying $10/day for the EZPass for video toll roads. It’s actually quite easy to avoid going on those roads. Flex seemed like the economical way to go, but in fact, ended up costing just as much as a car rental in the airport terminal, which would have been much more convenient.
About QEEQ:9.0/10
It was easy to complete our booking through your site.
Would not recommend. Disinterested staff. Explained how I had to keep car clean and return with full tank yet they give me a dirty car covered in dents and only 1/4 tank fuel. No assistance with installing car seat (and it’s quality was bad)
“The very upset they don't recognize the insurance that we buy from this app (Qeeq) offers.”
About YESAWAY:6.7/10
The not maintained properly too many dents and scratches hard identified if new ones.. The suspension of the car is too soft.. Hopefully next can give a better maintain car to drive around Thailand
Car they gave me was not a hybrid so that’s a bit disappointing, the girl on the counter felt sorry for me she tried to do something for me but can’t which I understand, so I didn’t really get what I paid for
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