“Not untypical... initially collecting the car is always worse than you’d like!”
About Hertz:9.0/10
Counter staff were insisting our insurance wasn’t good enough, saying they hadn’t provided it so we needed to another €50... I had to insist I was happy that I’d bought all the cover I needed, but did feel pressurised.
Booked Citroen Berlingo category and got a downgrade to a smaller car. I couldn’t put all my family luggage in. The staff was very helpful to solve the problem. Got a bigger car after some discussions. However, in a dire condition. One side was very scratched, the side doors didn’t close properly and I got it with an empty tank instead of ‘full to full’ according to my contract.
“Nice budget agency. Just beware that they are not at the airport, so keep that in mind”
About SURPRICE RENT A CAR:8.0/10
I am not sure how they keep prices so low sometimes. I like this rental company. I just wish the pick-up process was smoother, with emails or some notifications first.
Again, this is one of the best in the budget category. They have a lot of bad reviews online but I think is because people do not really check the car carefully.
Very nice and convenient cars. The only issue is that the pick up location is not at the airport so if you forget or did not checked this it will be confusing. I would love if there was a big warning about this and maybe somebody wrote an SMS saying this but they did not had my number. Other than that, this company is perfect. They even check the cars on drop off, so it is not like other companies where you leave the keys in the counter and then you get a surprise magic cost.
Child car seats not installed ( liability they tell you, to not do it...), upsell extras, as a strategy for the rent co. Car not ready by the appointment time, had to wait 20-30min
Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving
We received a free upgrade as a special they just started.
About QEEQ:9.0/10
The booking process would have been extremely quick and easy if I had not tried out the option to pay with cryptocurrency. They denied my deposit payment with Bitcoin because by the time it was verified and received the amount was off. The deposit amount was then returned to my crypto wallet entailing a fee both ways on a useless system. When I called customer service they knew absolutely nothing about it...even the fact that they accepted crypto in the first place. Besides this, Qeeq was a decent, easy to use platform offering cheap rates on car rentals.
This is the slowest rental location I have ever been to anywhere. But, it's not just Thrifty. They're all like this at Augusta and it seems that it's because there is always someone trying to get a difficult rental (no credit card, kind of thing). I've rented cars at this airport 5x before and it has never taken less than 1 hour. Fortunately, check-in has never been more than a minute or two.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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