The person who received us when picking up the car was not that friendly but the one who received us when dropping the car of was very firendly!
About QEEQ:10.0/10
Perfect service. I emailed Qeeq because I wanted to pick up the car a bit earlier and the customer service arranged everything for me. Very very friendly and helpful
Le véhicule de location était en mauvais état et avait une odeur très désagréable. Il a été changé pour un modèle olus petit et sale intérieurement. J'ai du nettoyer les vitres.
A la restitution du véhicule, j'ai été chargé deux fois ainsi que le carburant alors que j'avais fait le plein...
“Al uso en España/Europa. Un poco rancio si se compara con otros mercados de alquiler (USA)”
About CLICK RENT:7.0/10
Teniendo en cuenta que llevas un seguro con AXA, creo que una retención en tarjeta de 1500€ resulta excesiva y desproporcionada en relación con el consumidor. La explicación que dan al respecto en ventanilla sobre su propio producto no es clara y parece que pretendiera sembrar dudas sobre la conveniencia de lo que ya has contratado en QEEQ
The price of hire was expensive compared to renting in other places. Maybe the Sicilians are too greedy. Pick-up was a farce: it took two and a half hours! Never before have I had such a disagreeable experience. Too many people, too few staff, and on that basis alone I would be reluctant to use Sicily By Car again. This must be better in the future.
“Overall experience is good but rental company response need to improve”
About Sea Safari:7.0/10
Thanks to upgrade our car to innova. A little disappointment is The final day we chose to early drop off but waiting Sea Safari representative for more than half an hr to return car.
“Buen precio, pero aún así debes de afrontar la venta agresiva e injustificada de seguros.”
About MEX:8.0/10
El servicio en la entrega del auto fue excelente.
Pero al recoger el coche me intentaron vender seguro, me mintieron al decirme que no tenía ningún seguro, se molestó y me trato mal, incluso se burló de mí,, y me castigó con un auto de menor categoría justificandolo por no haber sido reservada directamente con ellos. Ya no se me dio ninguna respuesta a mis preguntas porque estaba muy enojada.
The car was just fine, but there was a major problem. The cigarette lighter did not work. We asked about it when we received the car and they said it would work. But as we were driving we found out both cigarette lighters were disabled and non-functioning. We NEEDED the lighters to plug in our GPS. So to find our way, we had to use our back up battery pack. Thank God we had it!! But it was dangerous to put this heavy thing on the dashboard. This was unacceptable and we would like some kind of discount for future bookings. Thank you.
Car is in poor condition. Gave it to me with it on empty. Was literally on reserve fuel. Customer service was helpful. The shuttle bus takes forever to get you and they use a small van so if there are any other groups then you are left behind lol. Took over an hour to get over to the AVR pickup location due to slow inefficient shuttle.
“Disappointing experience. The Hertz representative turned up 25 minutes late, additional charge made”
About Hertz:8.0/10
Hertz took an unexplained payment of £59:86 from my credit card despite the fact that I returned the car with a full tank of fuel and in perfect condition. I already had excess insurance cover and so declined this when I picked up the car.
About QEEQ:8.0/10
QEEQ did not advise me that I would be charged an additional amount by Hertz so the very competitive price they offered would appear to be a con.
The car was in good condition, although the staff have to be more careful not to leave any garbage and lost/ found artifacts in the vehicle.
Booked for the Krabi branch. There was no pick up counter. Had to call for pickup and the number given was wrong.( Gave me a bit of heart attack when they did not contact me near time). Staff later called and informed that they will be later for drop off 10mins. Overall satisfactory service.
About QEEQ:10.0/10
Smooth booking good customer service, easy to contact.
Apex provide a shuttle service from the airport to the pick up point in Queenstown. When we called for the shuttle to pick us up, no one answered the phone.
About QEEQ:8.0/10
During the booking process it wasn't made clear that insurance was provided by QEEQ, not the rental car company.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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