“Unnecessary and unjustifiable blame on returning the car”
About Budget:9.0/10
Overall my experience was good, however when I returned the car, it was not checked by the staff and after I left the airport I received a phone call from the Budget staff telling me that I had damaged the car. They wanted to keep my deposit and I had to argue to get them to accept that I had not damaged the car.
This was the most stressful part of the experience, especially as I could not check whether they had debited my account or not until I came back to the UK. Fortunately, they had not.
“Overall very satisfactory, minus couple things I mentioned above”
About Alamo:9.0/10
I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet
About QEEQ:8.0/10
Our initial booking was canceled without giving the reason. It would be good to have the reason why, when receiving cancelation email, instead of just sorry we had to cancel your reservation
“Great Experience except for Pushy Car Rental Company Agent”
About Dollar:7.0/10
Long line waiting pick up and check in for car. Staff very pushy trying to sell extras eg. more insurance, roadside assist, pore mpaids petrol option. Once check in complete all was good. Car clean, and in good serviceable condition. Good value for money.
About QEEQ:10.0/10
Easy to use on line booking. Available offer made reservation more affordable. Good choice of cars, companies and prices.
“Excellent company to rent from with very helpful and curtious staff”
About Windycar:10.0/10
the car was nearly a new car and I was very happy with it. However on my last day but one of rental the car would not start. I called Windy cars and within an hour someone turned up and tried to start the car unsuccessfully, he called the dealership and they came and took the car away. He came back and gave me another car which is a bigger size than the one I rented. I could not say enough to thanks Windy for their excellent service and the way the dealt with this and the rental in general. I will not hesitate to rent from them in the future.
About QEEQ:10.0/10
I did not use any of these resources as they were not needed. However I received an email to upload the rental receipt to get extra points and I could not find where to upload this. Can you please advise?
The location I was supposed to pick the car up was not a traditional location and it was confusing... maybe COVID closure related(?)... so budget moved my pickup location at my request when I called ahead to verify. Manager was very nice and helpful at COS airport location when making the switch.
The car had a scrape on it .. I was exhausted from traveling .. they should have sent me a mail
Of the video so I would have known no one hit me in a parking lot
“Excellent deal, Very good vehicle, poor follow up communications (AVIS).”
About AVIS:9.0/10
Vehicle was very good.
Communications with AVIS was very difficult (following picking up car). I wished to extend the period of hire with AVIS but this proved impossible as I was unable to contact the Newcastle airport branch via the telephone.
About QEEQ:10.0/10
Excellent deal from Qeeq.
Straight forward and satisfactory instructions and information.
They game me an extra day becasue they were closed on saturday. Anf it was cheap. I even got a bigger car a corola hybrid stationwagon instead of a economy car.
About QEEQ:9.0/10
The called me several times to inform me about a day early pickup at no charge. And they checked regulary. They also had a welcome bonus of 10 euros
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Valentin Kettu
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