2 of our party of 8 arrived 2 hrs earlier. Even though the car was not in their exact name, the gentleman at Dollar was astute enough to ask the right questions so that the car could be picked up earlier by my son to get all 8 of us en route to our destination.
Esperamos bastante tiempo para recoger el auto. Sin embargo nuestro turno fue muy expedito. El vehículo en muy buenas condiciones, tal cual el anuncio.
About QEEQ:10.0/10
Excelente el sistema de protección de precios. Lamentablemente un día antes de la recogida me di cuenta que había puesto mal las fechas, sin encontrar mucha información, anule la reserva y la volví a tomar con las fechas correctas, lamentablemente más caro. Al llegar la factura me cobraron ambos arriendos, contacté al servicio al cliente y de inmediato me hicieron la devolución correspondiente. Ahora que se como funciona, volvería a usar sus servicios.
We randomly received ford focus. We expected too much but got disappointed. There was a prompting reminder that the car needed a maintenance. We felt it because even we were just 2 riding the car, it was difficult to drive. It felt like we have heavy luggages inside. The aircon is not working working not unless you turn the fan to level 4. This must have not been the case if they were maintaining their cars properly.
About QEEQ:7.0/10
The car will be a surprise. You may get something what we got. They should've been more specific.
“I won’t use Ace again and I’m really leery about QEEQ.”
About ACE:6.0/10
They would not honor the reserved class and downgraded to a lower vehicle class. I don’t know if this was miscommunication between QEEQ and Ace or all on Ace but I won’t be using them again.
About QEEQ:8.0/10
The reservation process went smoothly and the price dropped about $20 after I made the reservation. The big problem was that I didn’t get the vehicle that I reserved. I reserved a Jeep Grand Cherokee or equivalent and Ace wouldn’t accept my reservation for that class and downgraded me.
We were thrilled with our car, and will go back through this car hire when we are back in darwin in a few months time. It was so easy, and we loved being able to zip here and there at our leisure. Thank you, thank you.
About QEEQ:10.0/10
I was a little nervous, not having done this before, but found it really easy on line through QEEQ.COM. We were very very happy with the whole proceedure. Thank you.
Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.
At check-in it was horrible. Everything was included and paid for before we arrive. He said it didn’t include liability and wanted to charge $600 $600 more above and beyond what we already paid for the car even after showing him our voucher. He refused to take the Boucher I didn’t wanna argue with him anymore when he would not give us a car unless we signed. After 30 minutes Kathleen with him I signed the document and figured I’d take care of it when I got home. In the meantime I got in contact with QEEQ and they were very responsive. And returning the car I told them I was going to have an investigation as they wanted to charge me $600 more. I talked to a gal supervisor and it did get all resolved
About QEEQ:10.0/10
They were very responsive and said they would help us out with any issues
First time to book through QEEQ. I am satisfied with the process except for the 2 separate payments, one for the service and one for the car renal company.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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