QEEQ CAR RENTAL REVIEWS

Todo excelente

Very good service at the counter

Easy booking - good experience

They lied to me that I had to have an insurance on top of mine. They charged me additional $ 550 for the insurance. I had to come back and talk to the manager, and he was finally able to refund me that money. They also have a policy in place that when you get on a toll road, they charge your card for the toll plus $ 50.00 administration fee every time toll is recorded. It was the most stressful pick up procedure I have had so far. The whole fiasco took over two hours. Also, the pick up time from the DEN airport was over half an hour.

No issues, great service

Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand. After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys. I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised

No complaints about Avis. Great service. Thank you.

We booked the car with QEEQ for the first time. We will use QEEQ again. Great rates. Thank you.

We had a flat tire and tried to reach roadside assistance via Dollar Rent a Car. we were on hold for an hour and decided to drive to the nearest Dollar. Once we arrived they immediately gave us a new vehicle. Although they were very responsive with the new vehicle being on hold for and hour and calling several times to reach someone was not good customer service.

Great service and vehicle. Prompt pickup and drop off to terminal

The car was impeccably maintained and very clean. It was however a 2007 model vehicle. I wasn’t aware of this during the booking process. No problem, but I would have preferred to have been aware of this.

The login process using apple sign in does not work every time.

Prices were very high than initial reservation (Up to 200 usd more)

Prices showed where very lower than the real price

The quoted price was far lower than the actual cost!

Very clean and wonderful service

Easy to process the booking. Highly recommended

Great car, service and counter staff. Very easy to deal with.

Great saving on hire and insurance costs. Very easy platform to use, will use for further car hire for sure.

Agent at counter asked me if a Mitsubishi Galant was ok? I said "yes that's fine". At the end of the transaction I went to go look for car at the spot and it ended up being a Ford Fiesta instead. Not what she stated, so I was disappointed about that. And the fact that the car was not washed. SMH

The automated booking kiosk was not 100% operational.

There was an issue with pick up as the confirmation number sent to me by QEEQ related to Thrifty in the city for pickup and not the airport even though the pickup address was down at the airport. The young gentleman from thrifty was wonderful, he mentioned this had been a problem before amd was able to organise another car for me.

There was a problem with the confirmation number, my itinerary from QEEQ had the city as a pick up even through I booked to pick up from the airport, I had to send emails to QEEQ to find out what the problem was as I had discovered this when I spoke with Thrifty prior to getting on my flight and it was then that they said the confirmation number means pick up at the city, obviously Simone has entered the wrong code on the confirmation number.

Great service, excellent car condition

extremely friendly staff and easy picking up progress, drop off also super efficient.

They were so nice and welcoming to Tasmania. Really nice gentleman at the service desk. Car was in very good condition.

Very easy.

The car we received was a lot larger than we booked, although this wasn’t a problem. Service was friendly and efficient.

All worked well

Service was very good.

Good booking process. No price drop