La entrega tardó un poco más de lo esperado en parte por la cantidad de documentación a rellenar, sin embargo la persona en el mostrador fue amable y de hecho nos entregó un vehículo de una categoría superior a la contratada inicialmente.
Rentamos la Mazda y nos dieron una camioneta Jeep pickup, INCOMODISIMA, no es para 5 personas, es altísima y en la parte de atrás NO CABEN 3 personas, definitivamente no vuelvo a rentar con ustedes ni con AVIS ya que no respetaron mi solicitud.
Lo del seguro no está claro en la página, pagamos uno q no era necesario y en el mostrador ya te explican que necesitas otro.
About QEEQ:10.0/10
No está claro lo del seguro en la página, en el mostrador tuvimos q pagar uno bastante caro.
Very friendly staff, great support, will go there again for sure
About QEEQ:10.0/10
Best ever rates, best ever customer service especially the chat service. will keep coming back. maybe you need to extend your service to accommodation as well. only one thing, your reference number was different from the one ACE had and it took them few minutes to find my booking, if you guys use or add in the reference number from the supplier thats will be great.
Pick up process was misleading. I had an allergy attack due to the dog hair under the seat..could hardly breathe. I would of returned and exchanged the car, but the dog hair was not openly present.
About QEEQ:9.0/10
You should have a customer service number on hand for emergencies.
Alpha could not find our booking to begin with. Spent a while to track it down as QEEQ did not send through my surname. Said the insurance booked through the app was less than their basic
About QEEQ:7.0/10
After placing my details here, spammed with emails and two calls from telemarketing. The App kept dinging in the middle of the night to offer me to purchase something else or to remind.
Having the auto correct to Timezone of booking should be better
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A.Pekin
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