QEEQ CAR RENTAL REVIEWS

The lady at the counter was high pressure in selling me extra insurance and also prepay a tank of gasoline. Didn’t want either and she almost insisted I get it. Other than that she was efficient.

When returning the vehicle at about 9am on a Saturday morning there was no Budget staff at all. I parked the car and left the keys in the returns box and to date (2 clear days later) I have had no acknowledgement that the car was returned and that it was in a satisfactory condition.

Totally Satisfactory

The email responses could have been more prompt. The car should have been cleaned before pickup.

We still have a problem with Europcar. After returning the car, they claim that they noticed a dent in the car. This was not the case. We returned the car without additional dents. The car had several dents when we received it.

There was not enough people on the desk for picking up the car, we had to wait more than 40min

Hertz always try to upsell and tried to get us to buy an upgrade and when we refused told us we would have to have a free upgrade as they didn’t have any of our cars in.

Was really worried initially about booking with you as the name QUEEQ was not known to me and I did feel I might be getting scammed. I actually nearly stopped h to e booking but did some background checks and continued.

The original car had an issue with its number plate. I was immediately given another car when the staff member had a look at the faulty plate

Pleasantly surprised with the set up. Value for money too.

Rented for ADDCAR 3 times during my 8 week stay in Poland because they are great and easy to rent from.

The lady at the counter provided excellent service.

too long a wait at turin airport - only one person setving

No respetaron mi reserva diciendo que no manejaban el tipo de vehículo que yo reserve. Que eran gamas inferiores que no manejaban. Me cobraron de más por supuestamente darme un mejor vehículo.

No tenía como llamar para solicitar la devolución del dinero.

Esta vez no trataron de venderme seguros.

Excelente los precios que se consiguen por la app

Excellent service great vehicle

Very well priced great service will definitely use again

Would be good to have more staff to take care of pickups- not ideal having multiple groups waiting and only one person behind the counter doing their upselling on insurance. That said, overall, another good experience with Bargain.

Should have acknowledged the customer the exact drop off location beforehand. It was my mistake as well to not to enquire when getting the car.

To have clearer and better communication with budget. I purchased higher protection scheme which able to reduce excess to 0, but the receptionist at the counter seemed have no idea about this and tried to sell me another package.

pésimo servicio me obligaron a contratar otro seguro que mi culpa fue haber contratado con qeeq para el depósito se negó la señora del mostrador diciendo que como es un banco nuevo y que no le generaba confianza que casi casi cambie de banco además de que cuando hable con qeeq para que hablara con la señora de Ace no hablaba inglés a duras penas logré entenderme con ella en español a y otra que no tiene tapa donde va el compartimento de equipaje casi casi buscando un cristalazo al entregar el auto me querían hacer responsable de la unidad dañada que ellos mismos me entregaron asi

Muy bueno pero deberían hablar con Ace y MExc para que no pase esto de que pasen de gandallas

The car air conditioner did not work and we drive to the Florida keys

We upgraded to a Corsa automatic at a very reasonable price.

No nos gusto que tengan publicidad engañosa, en QEED ya habíamos pagado 7600 y ACE según no cobraría un seguro básico y nos hicieron un cargo de 780 dólares, es un robo la renta nos salió en cerca de 24 mil cuando otras arrendadoras de auto cobraban entre 13-15 mil pesos ya con seguros incluidos

Tengan cuidado en vender los servicios de ACE, estamos muy molestos de que ustedes nos cobraron 7600 pesos por la renta del auto e indicaron que sólo pagaríamos el seguro del auto, en Miami ACE nos cobró por un seguro básico ñor una semana y miles de impuestos y cobros y cuando regresamos el auto nos hicieron un cargo de 780 dólares es un abuso, un robo ósea que la renta del auto salió en cerca de 24 mil pesos, 300 por ciento más de lo que ustedes lo anuncian. Nunca volveremos a comprar con ustedes y exigimos nos indiquen porque todos esos cargos nos cobraron

Mucha demora para recoger el auto.

Ninguno