I had to wait 1.5 hours to pickup the car. There was only one person ahead of me in line. They did not have my rental at pickup time. They told me to come back in 4 hours. They told me to call customer service and it was closed. I could not get a refund. After waiting an hour, they said they had a car. The sales rep at the counter, did the hard sell for every possible additional coverage. They want you to sign everything before they show you a copy of anything.
Very quick and easy process. Very pleased with the car. I had to deposit for damage insurance and they said it would be repaid when I return the car but this has not been returned to my credit card as yet.
Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)
About QEEQ:8.0/10
No experience with price drop etc, I was happy with the price I paid.
El auto estuvo muy bien, espacioso y mejor tamaño que el inicial que escogí , pero lo único que no estuvo bien , es que estaba sucio, no lo lavaron por fuera y por adentro y
No podia ver por los retrovisores de lo sucio .
Counter staff were friendly & helpful
The car was ok but smelled of cigarettes which I reported before I left the facility.
I left my handicapped sign by mistake when I returned the car - I have tried unsuccessfully to contact the Hertz counter at the airport where I returned the car - I will be back in the next 2 weeks
& hope I can retrieve it then.
About QEEQ:8.0/10
It was Ok - I need to talk to someone in your customer service - I paid for a year in August for what I believe was Diamond service but not sure now what I am getting For my $!
Tuvimos que gastar más porque la camioneta no era 4X4 y nos dieron una Jeep que era 2021 pero no estaba en buenas condiciones, temblaba cuando la sacamos a carretera.
I ordered the large SUV and was charged an additional $753 for what they termed "extra large" because I needed the Suburban model which I always thought is same size and class as the Yukon model
Not happy at all to be honest as all the years I have been going to florida there has never been this additional charge
Carro solicitado não estava disponivel.. tivemos que esperar... Ficamos extremamente contentes com um free upgrade justamente por nosso carro não esta disponivel
Siempre he buscado autos con Alamo (Los Angeles, Phoenix, San Diego, Miami, Houston, ahora San Antonio), ya que nunca me he encontrado con problemas en atención, en sus vehiculos siempre con excelentes condiciones, limpieza. Alamo es muy buena empresa. Muchas gracias a todo el personal y pese a la pandemia, un servicio excelente. Juan García (México)
About QEEQ:10.0/10
Muy buen servicio, es primera vez que hago la renta a través de QEEQ.
They accept just few insurance companies, that's not good. Time of wait on line is too long. I was charged for a insurance because staff women didn't know how to get properly the info from my insurance.
About QEEQ:7.0/10
I had a issue with Rental car company and QEEQ didn't offer me any solution to fix it.
“Reserva rápida, retirada e entrega sem complicações. Mas, o preço final acima da previsão.”
About Thrifty:10.0/10
O carro era excelente. A previsão do tempo era de neve e na retirada me deram um carro já com pneus de neve instalado. Foi a melhor decisão! Nevou muito e fomos a vários locais com neve.
O tempo de retirada foi curto e de entrega mais rápido ainda..
Achei caro o aluguel, saiu mais de 2.000 dólares... mas entendi que era devido à sazonalidade (dezembro/janeiro)
Gostaria de ter parcelado o aluguel, mas foi cobrado tudo de uma so vez
About QEEQ:10.0/10
A plataforma de reservas funcionou. No cálculo inicial deu 8.000 reais, mas a conta final deu 12.000... havia outras taxas que nao tinham sido consideradas. Acho que poderiam fazer uma previsao mais próxima da realidade...
The car was fine but both rear tyres were showing very low pressure and there was no water at all in the windscreen washer bottle on pick up. I drove to the nearest garage and filled the windscreen washer bottle and inflated the tyres to the correct pressure
About QEEQ:10.0/10
The booking platform was easy to use and gave all the relevant information
Very reliable operator. Was ready when I arrived at the service desk. Everything went smoothly. The car even had accessories such as charging cables and phone holder which was a nice gesture.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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