I booked economy and got a free upgrade to comfort,
Friendly stuff,
very good
About QEEQ:10.0/10
I searched through Kayak and found in it QEEQ with a good price include insurance.
However, I do not know yet if the deposit will be refunded without problems.
The whole process was really easy and the gentleman who served me when I picked up the car was so friendly and helpful. The car was as per my booking request and was clean and well maintained. The drop off was super easy and again, the gentleman that served me was very friendly and courteous.
About QEEQ:10.0/10
Very easy platform to use and the apl was useful too.
Click rent is not at the airport but requires yo take a shuttle bus which was not available after 20:00 and their phone support stopped at 20:00.
They charge 150€ extra if you don't have a credit card but a simple debit card.
Car was great and the guy was very nice. Unfortunately, as I do not own a credit card, I incurred an additional 30quid per day charge in order to facilitate holding the deposit on my debit card. There are 'good' reasons for this I understand, and I appreciate that it is not really the fault of GM themselves, but why people who choose not use credit should be punished seems backwards and controversial! Needless to say the unexpected additional expense is pretty annoying. I have not had this issue with the bigger companies and so, sadly, guess it means I will stick to those in future, when I'd much rather support a smaller business.
Shame, the car and service were otherwise exemplary.
The car was in poor condition.
Oil warning light on all the time.
Damage on front of car-large scratches.
Transmission noise and vibration.
Seal on rear boot section had bee refitted -badly several times.
The counter service was absolutely atrocious, we waited in the queue for well over an hour, only to be told we were in the wrong queue despite be told by a customer service agent to stay where we were.
The service agent really struggled to enter the UK driver licence detail onto the system, this took around 50 minutes to complete, along with the help of several other people. I must say the counter staff remained polite and helpful at all times as did we.
The car we finally wound up with was superb, only 500 miles old although it had damage on the driver’s side.
If the agent had a better understanding of the it system it would have been perfect, still I guess everybody has to learn. An almost two hour delay was a heavy price to pay.
About QEEQ:10.0/10
Superb, easy to follow, prompt service, great cost.
None of our card would work during the pick up to pay the deposit( there were 2 different customers there having the same issue), the staff was saying if we buy an extra insurence from them then we will not have to pay the deposit. Also they said my bank card was a prepaid one which totally wasnt, it was visa debit card. Very unpleasant experience during the pickup. Everything worked at the end however. Drop off was really easy and straight forward though.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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