“Problemas para efectuar pequeós cambios que estaban pagados.”
About ILHA VERDE:8.0/10
Poco flexible para efectuar cambios.
No pudimos cambiar el horario de recogida ni el lugar de recogida.
Era simple y facil pero no les dio la gana de facilitarnos lo que pediamos.
About QEEQ:10.0/10
Hicimos lo que inica QEEQ nos pusimos en contacto del Ilha Verde pero no sirvio para nada.
La posibildad de cambio que comentan en la reserva no se puede hacer con Ilha Verde. Estan totalmente cerrados. A pesar que lo hicimos con tiempo. Una lástima
Overall experience total disappointment.
The worst location of all rental cars at LGW. Unfriendly staff, dishonest, pre-arranged claim of damage to the car. Falsified report.
Looks like this false pre-arranged damage claim has been put in practice on regular basis. Unrealistic charge.
A car rental company I will never use again and/or would never recommend to anyone.
The car was great to drive. It was very clean and only one very tiny scratch. It has good acceleration and was good for use of petrol. It was cheaper to fill up than my last hire car
“Buen servicio de QEEQ pero en el mostrador me vi forzada a comprar un seguro que no necesitaba”
About FOX RENT A CAR:8.0/10
El vehículo estaba en buenas condiciones, pese a que yo contaba con un seguro, terminaron por venderme el de ellos argumentando que de otro modo no tendría todas las coberturas. Eso triplicó el valor final que tuve que pagar frente al valor de mi reserva original.
The drop off location is extremely confusing, no signage & quite a walk from the airport. The staff were leaving the carpark as I arraived, so I had to hand them the keys & find my way back to the airport. a little confusing as you have to go down a side street that has no mention that that is the way to the terminal
The car was perfect, how ever I scratched one rim trying to avoid an accident and I was charged 260 euros at the checkout. This is the price of 2 new rims and they are making money when they see that you don't take their insurance.
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Filippo Boscarino
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