“Avoid Europcar fiji at all costs.
The lady at the budget desk at Nadi airport was very helpful.”
About Europcar:3.0/10
Euro car isn’t at the airport. And doesn’t have a service desk. Attendant got annoyed when we called to request the car. Then double charged us on pick up.
Wasn’t at the offsite address at drop off. And instructed us to leave vehicle at the airport carpark with the keys in it.
After sending pictures to agency. For confirmation about receipt of undamaged vehicle Still no response. And no refund for deposit of $800 fjd.
We hire exclusively thru europcar. Both personally and professionally. Untill now
Car stank. And wasn’t clean. ( I believe was an overflow car)
About QEEQ:9.0/10
Not really QEEQ fault. But wasn’t the best experience not being able to amend the booking without Calling. Just a small
Gripe
Pick up at Brisbane airport was not available, had to go back to airport and queue for taxi. Cost was reimbursed which was OK. After leaving Jucy Depot discovered that vehicle was almost empty of fuel. Sent details and photo to Jucy, advised Cairns Depot on dropoff of situation. Still charged for fillup ($146), still awaiting refund!
Hit rent a car didn’t receive payment after 5-6 days I wasn’t happy about waiting this reason at airports with 2 under 5 years old children staff was helpful no problem
“Problemas para efectuar pequeós cambios que estaban pagados.”
About ILHA VERDE:8.0/10
Poco flexible para efectuar cambios.
No pudimos cambiar el horario de recogida ni el lugar de recogida.
Era simple y facil pero no les dio la gana de facilitarnos lo que pediamos.
About QEEQ:10.0/10
Hicimos lo que inica QEEQ nos pusimos en contacto del Ilha Verde pero no sirvio para nada.
La posibildad de cambio que comentan en la reserva no se puede hacer con Ilha Verde. Estan totalmente cerrados. A pesar que lo hicimos con tiempo. Una lástima
Overall experience total disappointment.
The worst location of all rental cars at LGW. Unfriendly staff, dishonest, pre-arranged claim of damage to the car. Falsified report.
Looks like this false pre-arranged damage claim has been put in practice on regular basis. Unrealistic charge.
A car rental company I will never use again and/or would never recommend to anyone.
The car was great to drive. It was very clean and only one very tiny scratch. It has good acceleration and was good for use of petrol. It was cheaper to fill up than my last hire car
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