Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do.
Otherwise car was in excellent driving condition and was clean.
About QEEQ:10.0/10
I use Qeeq for first time and was worried about. How ever it was smooth and you guys delivered as promised. Will recommend you.
“Actual car rental company go record good, QEEQ confusing.”
About Record Go:8.0/10
The record go staff at the car collection we’re so helpful and kind when I had a really difficult time managing to understand my booking from qeeq, went above and beyond to get me sorted.
About QEEQ:10.0/10
The mention of “record go” on my qeeq booking email was SO SMALL and hard to find I spent the better part of an hour at the Avis desk trying to get them to help as I didn’t know where I was meant to get my car at all….I was looking for a QEEQ desk…finally googled and saw Avis mentioned and went there…they explained after digging through my email that it looked like my booking was with record go. Anyway. It all worked out in the end but it was NOT User friendly car collection process as the email was so convoluted.
when they realised the that we have plenty of luaggage, they made sure we have a good size car!!! Bravo, Insurance offered incase we needed it, to reduce cost when theft and/or damage but not needed
About QEEQ:10.0/10
I like to recommend you guys, is there a membership or anything like that? Want to use you again
“Great price, easy to rent, great experience overall”
About Hertz:10.0/10
It took a very long time to pick up the car in San Francisco International. Getting off an 11 Hr flight to wait over an hour to check in for a car with a very long queue wasn’t ideal.
The service at the desk from the Hertz agent was excellent which made up for the wait
Decent value and the car was in good condition. Customer service was better than expected as the reviews were generally less than complimentary. The only minor issue was the distance of the pick up point from the arrivals terminal. It is a long walk in the heat with baggage.
“A disaster dealing with Hertz when making a small change for a GPS for safety reasons.”
About Hertz:7.0/10
Hertz didnt follow the contract and overcharged twice the agreed price for only asking for a GPS.
I paid over 1000 Australian Dollars when the contrcat was 489 Australian dollars.
Hertz bill in america was 489 USA Dollars but I got charged 1000 Australian dollars. Hertz ripped off me and now I need to be on a budget in Australia.
About QEEQ:10.0/10
QEEQ excellent but Hertz is a disaster. I got charged twice the original agreement for only requesting a GPS. Recommend your customers to use a phone for navigation and no change anything at the Airport crows.
Overall we had a very good experience. I have included the time to check the vehicle before leaving in the time spent on pick up. We would use Alamo again.
Car condition was average only. Wasn’t being informed that speed limit is only 70km upon car collection. We had to pay FINE RM150 due to this. If we were verbally informed, we can take extra precautions.
About QEEQ:8.0/10
Needed to make some adjustment on the timing on arrival and returning the car. However, the website didn’t allow us to do it less than 24 hours before collection. If the website was flexible, I could help us make some last minute planning.
“absolutely my worse ever car rental due both to Europcar AND Qeeq”
About Europcar:6.0/10
The counter staff were confused and did not know anything about the money I paid ($120 approx) to Qeeq. they Still have no closed out the rental agreement even though I returned the car five days ago.
The rental drop off is not in the airport terminal. You need to take a shuttle bus to the terminal. I told them I have lots of luggage, and it will be difficult to carry it onto the bus, so one of the Hertz team members drove me to the terminal, meaning I did not have to unload the car!
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