QEEQ CAR RENTAL REVIEWS

Car was great. Staff tried to upsell. Return location was not as described, delaying arrival at airport.

Car was great, staff friendly and efficient - would use them again.

Smooth pickup and drop off process; very courteous people at LEASYS on CALLE DE LES GARRIGUES 49, SAN BOI DE LLOBREGAT

Easy to use booking platform; great offers and deals on rental cars

Good car and value

Great service

The company is perfect. In case of questions they answered max to an hour. The car was clean and reliable. My satisfaction is 5/5.

Everything in one place. Clear informations.

Sometimes these downtown locations can be a little tricky to find, but no issues in this case. Some issues on drop off concerning the level of fuel in the car, but in fairness to the staff, they did eventually admit their mistake, and things were easily resolved.

Very smooth - extremely swift pick up and delivery!

Benefitted from the price-drop rebooking - great service.

Excellent, swift service...would happily book again.

Muy servicio al cliente y muy complicada la devuelta del carro, estuvimos esperando más de 1 hora para entregar el carro, perdimos el vuelo de vuelta por atraso.

Ningún

El alquiler según la página se haría desde el aeropuerto pero resultó que la oficina no estaba en el aeropuerto, sino en un polígono en el concesionario de Wolksvagen. Esto provocó pérdida de dinero y tiempo.

The car was excellent and in good condition. Very clean. It took about 20 minutes till it was brought from a different location

Very easy to book and good price

Car was alright, smooth process of collecting and dropping off. Staff very helpful and quick response especially from Ms Eka.

Platform was reliable. Everything are well prepared.

The front desk agent Kate was friendly, efficient and thorough. The staff in the pickup / drop off zone were excellent as well. The only thing that made my trip a little less enjoyable was the flat tire, which I changed myself and my trip was cut short because I didn’t trust driving on a spare. So I had to return from 2 hours away and missed out on my Mount Ranier excursion. The staff are all excellent t in Customer service. However the tires on my rental were bald, please put more effort into making sure your customers are travelling in safety.

Everything was smooth and professional, the mystery car was better than I expected. Their service was quick and professional. The challenge was knowing how to go to a different level of the airport than rental car buses and look for a Renaissance hotel shuttle. If QEEQ hadn't given me their local phone number to listen to a recorded message multiple times of how to get to the rental office, I would have never found it. There was NO information about this on the reservation. The office would have closed, I would have been stranded at the airport. Once I figured out from the recorded message how to catch the Renaissance shuttle on another level, it went well. But without the local number, which was given to me only because I chatted with QEEQ, finding them would be impossible. This increased what could have been less than 30 minute checkout time to almost 60 minutes because I waited at rental car shuttle area for 30 minutes before learning that was wrong.

It worked very easily and located a great car, better priced than anywhere I looked with professional service. I am really pleased and will use it again.

Very nice staff and a good car. Easy on check-in and drop off.

El personal que me atendió fue de lo más atento y servicial posible, me puso a disposición opciones y recomendaciones a elegir la mejor

Me gustaría si es posible, debido a que a la entrega no la saqué de la guantera, la factura de la reserva a la hora de la entrega, esto con el fin que costos de transporte y alojamiento los puedo declarar en la empresa donde laboro y obtener una remuneración de lo que pague, si es posible, gracias

Just had a credit card bill with additional £103 charge against my booking without explanation from car hire company - not happy. Would not use Leasy’s again. Will have to spend time to challenge through my credit card company

Waited over 1-1/2 hours to pick up car But staff was very polite and courteous

Everything was great including price drop protector

excellent knowledgable staff at pick up

I found the car to be a but dated.

The booking process was smooth at the information accurate