QEEQ CAR RENTAL REVIEWS

We waited over an hour to pick up our car. The man in the counter was not especially nice or helpful at all, he didn’t care. We ended up changing the car at the Burbank airport in LA because the car was in poor condition. Noisy and really bad brakes, the car was dragging to the right so I had to parry to go straight. Tires was really worn down. We had planned a trip to the Nevada dessert and couldn’t risk getting stuck out there. However the women who helped us at Burbank airport was a real angel! She was super helpful and a real professional!

It was easy to book

空港に迎え来るまでにかなりの時間1時間半から2時間が掛かっていた こちらは便も伝えているし、待っていても良いのではないかとも思う。

All was great. Customer service was fantastic

Worst car hire company I have ever dealt with. They didn’t have the car I reserved and the assistant manager (Dwaine) at Clearwater branch told me to F off when I said I wasn’t happy. They were not willing to help and just blamed the company for the poor service. I paid for a convertible and got an small SUV. Complete rip off, never deal with Avis again.

Poor pickup/drop off location Poor instructions Vehicle in terrible condition - scratches, damage, missing hub cap, smelled like smoke

Car condition was excellent and staff were also very professional and service oriented.

Picking up the car was a smooth process. Staff was also very polite and service oriented. However, cleanliness of the car can be improved.

Very good platform to use as the price is much lower than if rented the car from the counter

Pick up was quick. Counter staff were extremely courteous and professional. Given a free upgrade.

Easy enough to navigate and find a car at a competitive price.

Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.

Was provided with an upgrade upon arrival which was a nice surprise.

We received an upgrade, so that was welcome

Smaller car than anticipated. The location of the car was a LONG way away from the office at Bari airport and difficult to find upon return in the dark and heavy rain.

When I collected the car they had upgraded the make and model to a larger vehicle, which I suppose many people would be pleased about but I specifically wanted a small car as that’s what I’m used to driving. They didn’t tell me where to drop the car off to at the second airport, and there was no answer on the phone number provided which I phoned multiple times trying to find out the drop off location. As a result, I dropped the car off to the incorrect location and was landed with ~£60 in additional charges for them to move the car from one car park to another as I didn’t have time to do this myself due to my imminent flight. They charged me €38 for additional fuel despite my having photographic evidence that the tank was more full when I dropped the vehicle off than when I collected, and they have not responded to my emails about this.

No issues with the booking platform.

I got a larger car then booked, and had a lot of space. the car itself was well used and had lots of damage and since I picked it up late night I couldn't see all of it in the dark, so I was a bit nervous what would happen at drop off, but staff was easy and swift and no issues.

All was good

All was good

ドライブシャフトの故障がありました。 車両を交換してもらう際、レンタカー会社がホテルまで車を取りに来て、わたしはUberで飛行場まで移動しました。 飛行場のレンタカーカウンターで、車両返却の記録が無いと言われて3時間、代替車を受け取れませんでした。また、Budgetの様々なカウンターをたらい回しにされ、カスタマーサポートにも電話して、時間を使い、とても嫌な時間を過ごしました。

リーズナブルな価格でフルに保険に入れて安心してレンタカーを使えたこと感謝しています。

Just receiving the first car, I found that the car is not filled up, so I asked to them to fill. Then I left the airport then found a strange noise from rear right region. I returned to the airport to ask exchange, which they were willing to accept to a better car. I satisfied the overall response, but it took too long time.

It is easy to reserve a car however it is not easy to understand the detail of insurance especially to foreigners like me. I also recommend include the addition of the second driver because it took certain amount of time for me.

Easy and fast. Staffs are helpful. The car is good.

This is a great platform for car rental.

The car is great. Staff is very helpful.

This is the best car rent platform.

The car was great.

Fast and easy to rent a car.