Easy to pick up and drop off, and the car got the job done in the end. I do wish they'd had what I'd booked (a hybrid vehicle), but unfortunately they didn't and were offering me alternatives that cost more (Tesla) or were tiny two-door electric vehicles that wouldn't fit me plus my luggage. Had to go with a full petrol option instead.
About QEEQ:10.0/10
Easy to use, had to update my booking once (pick up time) and had no troubles
El coche muy cómodo y vehículos del año como siempre caracteriza a alamo, tenía algunos rayones pero nada que afecte el funcionamiento del vehículo. En realidad es tercera vez que los utilizo y son totalmente recomendado.
About QEEQ:10.0/10
Totalmente útiles para encontrar la.mejor oferta y el protector de caida de precios, en dos ocasiones los he utilizado y no he tenido ninguna queja con Qeeq
Counter staff not particularly friendly and not really helpful when we asked for advice on returning car and avoiding traffic limitation zone. Drop off was straight forward.
I got an upgraded car because the one I had ordered wasn't available. The collection and drop-off service was timely and excellent. It was quite a long walk from the terminal at Newquay airport to the collection point so bear this in mind if you have mobility problems.
The night manager was very kind to upgrade our vehicle to a nicer car. However, because of the late hour of pickup no one walked the car to check for exiting damage, which there was on the front driver side of the car. I called to report the damage to corporate and even had to take the car back to the pickup location because no one would answer the phone at the lot. Upon drop off the Hertz Rep acknowledged that the damage was preexisting and note it accordingly on her held held device.
Really good. I got a bigger car than expected- Fiat Tipo estate. Easy to find the counter for Alamo - a little bit of a walk to the rentals lot (same for all agencies at Bari except for Sixt which is a tiny bit closer than the rest). Everything was smooth and easy. Drop off was hassle free.
About QEEQ:10.0/10
I’ve been very happy with QEEQ and prefer to book my cars this way now. I’d tried to book with Sixt (via QEEQ) and for whatever reason they canceled my reservation. QEEQ called quickly and sorted it out. Quite happy with the customer service.
“Checkin staff needs more customer service training.”
About Hertz:8.0/10
Checkin Counter staff's responses were curt, speaks w minimal eye contact, no greetings, no smiles, no 'thank you'....simply bored with her job (?) Overall, unapproachable & checkin was unpleasant.
In contrast, Checkout staff were courteous & professional.
EL AUTO CON MILLAJE ALTO, SUCIO EN SU INTERIOR.
LA UBICACION PARA LA RENTA NO ESTA DENTRO DEL AEROPUERTO, VIEJA E INCOMODA.
LO ARRIENDA FOX RENT A CAR Y NO EUROPCAR.
About QEEQ:8.0/10
LA PLATAFORMA ES MUY AMIGABLE Y FACIL DE USO.
LA INFORMACION ES ADECUADA PARA LA RENTA DE AUTO.
The car was fine. Some information that we got from the pickup desk wasn’t what we got from some others along the way (called Thrifty for oil change info & added a driver). Could have been clearer and easier
The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Tricia
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