QEEQ CAR RENTAL REVIEWS

A little long a wait to collect car but otherwise no problems

Very easy to use and will keep using it

the pick up process and waiting time is lengthy especially when there are a few people also picking up. I had to give them information I had already completed during the boking process

Friendly staff and smooth process

Worked great. Thanks.

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

I was disappointed that the location had no sedans even though my reservation was confirmed. I was then assigned a pickup truck, but since I was there for a funeral that wouldn't work so they assigned me a van because vans were all that was left. The vehicle was okay, but the odor in the van was not pleasant. I did not complain since it was late and I was just happy to get started for the hotel. My bill should be $275.79 and on my temporary transactions I see a pending bill for $475.79. If it doesn't correct wen fully posted I will be filing a complaint. Lorenzo the agent was pleasant and professional. Thank you.

Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.

Great service. I would like you to take my issue with Hertz as I did not get the service I paid for.

Counter staff very helpful and friendly. Hard to find the AVIS location.

booket through momondo

Not only did you not supply the car paid for we had to wait over 3hrs in line after a 9hr flight to the extent we had to hire a taxi to transport our children to our villa. We were then given 2 cars, luckily we had another person available to drive

The car was small and not that peppy but very good on gas mileage!

As we rent cars regularly this pick-up and drop-off were the most efficient to date!!! Very well organized all the way around.

Pésimo!! Me están cobrando en mi tarjeta de crédito estanque lleno, y lo devolví medio!! Estoy muy molesta!! Porque se aprovechan y abusan estando uno lejos!! Además aún no me hacen la devolucion de los 150 us!! Horribles, pésimo!! No lo recomendaría nunca!! No volveré icn ustedes a rentar.

Noa ofrecieron un upgrdae del coche gratis el cual al final nos cobraron en la factura eso se me hace mentir al cliente. La llanta trasera siempre a baja de presión eso me hacia perder tiempo cada día tenía que inflarla, lo cual quiere decir que sus coches no reciben el mantenimiento adecuado.

We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.

El coche estuvo excelente el personal excelente la única recomendación es que había poco personal en el counter y la espera para poder ser atendido debe ser menor

Todo excelente lo único que tenia una reserva anterior por un suv con un precio menor y cometí el error de la hora de recogida le escribí a soporte y la recomendación fue cancelar y hacer una nueva reserva y entonces ahí perdí el precio anterior y un vehículo más comodo

good car and service by alamo

Very good service and booking

Car smelt overpowering from sanitiser. Was not informed of need to get code from DVLA using my National Insurance Number> Time consuming

Friendly staff and efficient service. Nothing to fault!

Rented through this company multiple times and everytime they have delivered what was asked

Car was great, staff were great. SAT NAV was rubbish and needed updating or THROWING OUT!

It works well, GOT SOME GREAT DEALS except when I need to contact the car rental company. without using a phone. The online does not allow me to change a date of pick up. It sends me to the phone APP BUT SOME OF US DON'T HAVE PHONE SERVICE IN A FOREIGN COUNTRY...ONLY wIfI. Also I cannot use my vouchers without a phone APP.

Over 2 weeks later and i am still waiting on my deposit being returned. i sent them an email 3 days ago but have not heard back even though they said they would reply in 24 hours

I went for a Ford Escape and got a Jeep compas there is less gasmilage and the car is smaller. The Jeep has less power in the engine and have problem to keep the speed.

The service and staff were excellent and I highly recommend booking with Alamo.