QEEQ CAR RENTAL REVIEWS

I was not sure which company I was supposed to book with because it is not clearly defined in the email. I will NEVER use your service again!

Customer service first class, happy to amend booking slightly when asked. Only slight issue was lack of parking to drop if out of hours so not sure if parked ok, otherwise first class

Good price offered

Vi blev debiterade för en saknad del inne i fordonet som vi inte hade kännedom om när vi hämtade fordonet. Personen som mottog fordonet sa att han måste notera bristen, men inte skulle debitera oss, vilket man sedan gjorde. Vi har bett om att få pengarna tillbaka.

Jag hoppas att man hjälper oss att få tillbaka felaktigt debiterad kostnad.

The rental was smooth and efficient at pick up and drop off, and the staff were helpful. My one issue is an extra charge applied of $152.90 , with a receipt that shows only an apparent fuel shortfall on return of just 0.5 gallons even though the fuel gauge showed over the full point on return. (which I confirmed on return but did not think to photograph).

Good customer service so far. I appreciated the advice email before pickup. I would like some follow up on this surcharge issue.

The service from booking to the end was smooth and easy

All perfect! Very happy

A pesar que era mecánico Se comporto muy bien Tuve que comprar una vigneta para ir a Suiza ( olvidé decir en la entrega) que costó 40 francos y dura 2 año Debería estar incluida

Muy bien Fácil de usar

We've booked Suzuki Swift and received brand new Suzuki Vitara - nice upgrade. What did dissapoint us - Kutaisi is a small airport and probably due to that permanently there is nobody in the office of Enterprise/National car rental. We even agreed via sms, precise time of drop off the car - but nobody came and finally after few calls we left keys on a desk in empty office.

Everything was perfect

Collection process was very slow and communication was poor. Car was not immediately available despite having provided flight details in advance. There were a number of significant marks on the vehicle not noted on the collection schedule but which were quickly agreed with airport staff.

The staff when picking-up the car were very welcoming, friendly and efficient. The drop-off could not have been smoother and the person who checked over the car even got the courtesy bus to wait for me. Excellent customer service all round!

While price drop magic did not eventuate. I did continue to shop around and there were no better prices available. No issue with use of the platform and would not hesitate in using QEEQ again.

The car was not in terminal. I had to pay extra to drive more than 100km a day.

Staff was very kind I recommended ASSP

I still have the car, decided to have it for few more days.

Unfortunately we did have to wait over an hour to pick up car, but it was clear there were staff shortage issues & they did the best they could.

Always happy with QEEQ.

Muy buen servicio

Muy buen servicio

for rent car service must open until 12am because lot of customer flight delay after 5pm cannot take a car.

The car suited our purpose very well. However there were some technical issues regarding the satnav, the radio and bluetooth.

Very happy with the vehicle. Staff were helpful and accommodating. However, we did have a few issues: 1. We were kept waiting a long time for our vehicle, even whilst other customers who came to pick up their vehicle after us were given theirs. 2. Despite insisting on a 4x4 and having been assured, both pre and post rental, that we would be supplied a 4x4, we were almost not given one. Had I not insisted at the time of pickup, our vehicle would have been given to another customer. (It was the last vehicle but one and I heard customer services offer it to another customer before I pointed out to them that I had insisted on a 4x4 and that had been agreed). 3. The QEEQ deal included a free tank of fuel. This caused issues both at pick up and drop off. When I raised it with them, staff at pickup did not appear to be aware of this and did not know how to mark it on the reservation . Staff at drop off therefore initially tried to charge me a tank of fuel, which caused a delay on drop off.

Very good service and good deal.

Fast pickup and smooth registration when collecting. Drop off was hassle free as well. Appreciate the complimentary transport back to the airport.

Competitive and reasonable rental price.

The car was not clean when we picked it up. We ended up cleaning it by ourselves one day before we our trip.