All staff excellent at the pick up and drop off. Not the ideal location so it takes time to get the cars to from time to time, but they were more than happy to quickly arrange.
The car was good but getting it took too long even though there were no other customers.
About QEEQ:8.0/10
It's good, the prices are very much worth it. The only things that are annoying is that it constantly pushes you to get the diamond subscription and that the search settings are not very clearly visible.
Most unpleasant experience with the staff. The driver of the shuttle misdirected us to the wrong place to return the car, then when we asked him to drop us in T2 instead of T1 (a couple of minutes away), he just said "rules are the rules". We inquired to what the rules are and he said "my rules" and threatened to drop us in the middle of the motorway.
“It was good overall. The only complaint is the pick up office staff need to be proactive.”
About Budget:9.0/10
Service counter ask us to fill up where we going and where we staying, knowing that, they do not offer any highway or toll package that we could save half of the toll fee (we saw it in the notice board at the rest area), even the office don’t have such notice too. Moreover, they do not even ask if I need a ETC (smart Toll card) until I asked for it. Pick up office need to improve.
Whereas at the drop off office at Hakata station, was very good and the staffs are very kind.
About QEEQ:10.0/10
Overall good. More promotion would be greatly appreciated. Just one comment, when I use the app, trying to login, an authorised email will be sent, but when I click to it, it don’t link to the app at all. Till now, my app unable to login my account.
The car was worth the hire and the GPS pretty good as well.
About QEEQ:10.0/10
I still need help here. There was a small scratch on the front driver's side wheel and I need to claim for the insurance but that process is not at all clear.
HELP!
Loved the car for the island. It was perfect. Barring a few scratches, the car was really clean.
Centauro did a good job. Their staff was very helpful and courteous.
About QEEQ:10.0/10
We use qeeq regularly, and unless we find a significant price difference in other bookings, we generally use qeeq
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