“false information prior to arrival, which caused issues”
About Easirent:4.7/10
Provided information from the website and from calling head office that I could use electronic confirmation of address. On arrival o was told that this was not possible at this branch so I would have to pay for the check, which consisted of a 30 seconds phone call. I was then told I would have to pay 95 pound for fuel deposit, and that the insurance I had purchased was pointless. I ended up not being able to hire the car as despite using the card successfully for other purchases I was told the pin was necessary for the deposit payment. No help and was left stranded.
Like: At 12Am midnight, Mark,Arek and Joe were very friendly in dealing with my request. Note my flight was delayed by 2 hrs. They helped me to select, understand the car, loading luggage and provided comfort. Dislike: I booked 5 seater car but at the end what was offered was 4 seater car.
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A.McBride
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View more >Dislike: I booked 5 seater car but at the end what was offered was 4 seater car.
L.Yeung
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