They only care about selling extras and making sure you sign on a screen with your signature.
Not clear what you are paying for as they talk very quickly and they just tell you 'You have selected this option' which is not true. Terrible service, they are only after extra money ,probably on commission.
I was happy with the service and the car. However, there was an extra unexpected charge when I collected the car. It wasn’t clear what this was for as it was suggested it was for airport taxes, but EasyRentCars stated all taxes and fees were included.
“Absolutely diabolical. Got charged extra at pick up. Even though it stated I had paid up front.”
About GOLDCAR:4.7/10
Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.
Upgraded me without asking. Put my signature on the hire contract without me actually signing the contract
Complete charletons.
Back now 3 days and still waiting for my money to be refunded on my credit card
Upgraded to a Fiesta for 9euros. The car had a lot of small damage hope I don’t get blamed. Asked for car to be checked over as we knew it was as we got it but they weren’t bothered
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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