CAR RENTAL REVIEWS ON ROUTES AT CALGARY AIRPORT, YYC

空港から遠く、スタッフの方も少ないので混雑時は1時間程余裕を見ておいた方が安心です。

Friendlier customer service representatives would be nice at the front office.

The shuttle was small and we had to wait for 2-3 shuttles, we weren't pushy enough and a large group jumped the line and got on before us. Perhaps another shuttle at peak times? Staff helpful warning about speeding tickets and automatic photo speeding enforcement and buffer speeds.

Not sure about price protector working or not.

Small operation in YYC. Pick up and drop off at the front of the store. Need to call for pickup which takes 15-25 minutes. Rental place is about 5-10 minutes from airport. Easy processing, pickup and drop off.

Small operation at YYC, they bring the car out front when you pickup. Friendly, fast service. Car seats had some stains from previous renter but was not dirty. They cleaned as much as they could.

Nice, friendly Canadians at the YYC location. Pickup time is closer to 10 minutes than 30.

Price drop saved us some money. I was told that I may not see it until 2 weeks after the drop off date.

GPS they rented me didn't have all the parts. No suction window cap mount so it was very inconvenient and not safe and thety charged for it 9.99 a day.GPS NEED UPDATING Otherwise everything great.

I really liked it recommended A+++++

ANYBODY CHECK THEIR CHARGE RECORDS FOR WINDSHIELD DAMAGE. THEY MAY MAKE A FEW SMALL CHIPS ON THE WINDSHIELD THAT MAY BE DIFFICULT TO NOTICE IN CHECK AROUND, AND CHARGE FOR THEM WHEN THE CAR IS RETURNED. THEY MAY CHARGE FOR CHIP DAMAGE OVER AND OVER. SCAM. COULD REALLY FEEL THAT. SENT SEPARATE EMAIL FOR THE SUBJECT TO YOUR OFFICE ALREADY.

Amazing experience with routes. Staff was very friendly and the process was super smooth.

I loved using the easy rent cars app. It is very intuitive and provides the best rates. Keep it up guys.

The staff at pick up was ok. They explained everything to you. The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin. The drop off process was so slow. I had to wait half an hour for returning the car.

Positive •Stuff are amazing friendly • Shuttle bus was waiting for us at the airport so no waiting time for us • The rate is definitely the lowest Negative • Jeep was old and had 65.000km on it already • our rental car Jeep didn’t have spare tire on the back which was disappointing. It looked uncool • we saw one Jeep that had a huge crack line from bottom to the top on the windshield (someone else was driving) • shuttle bus was missing door parts so he had to open from inside • car had many scratches and dent. I could tell their cars are low maintenance If you don’t mind tiny flaws and want to save money, it is a good place If you want perfect nice flawless car, go others. You get what you pay for!!

It seemed like we had to wait a long time for a pick up. Longer than we were told it was going to be. Everything else was fine.

We had to drive a KIA SUV as the Toyota wasn't available. It was a bit more difficult to get in and out but I enjoyed driving it.

They gave me a jeep wrangler wow thank you!

Very convenient with the shuttle that picked us up at the airport

Good price and easy booking

Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.

fast, smooth and all details are provided. Love it.

Very good

I waited a long time for the shuttle to pick me up at the airport

Excellent experience!

Excellent experience with booking and finding the great deals on rent a car!

I got an upgrade due to unavailability of the vehicle I had booked, can’t complain :) girl at the counter was lovely and immediately engaged the conversation in French as soon as I showed her my French driver’s licence.