CAR RENTAL REVIEWS ON REACH RENTAL AT LOS ANGELES AIRPORT, LAX

The service was great, and the car pickup process was very quick. It only took 10 minutes to complete the paperwork after arriving at the store. The car was in excellent condition and had unlimited mileage, so we could drive as much as we wanted.

The trip went really smooth and Reach Rental was beyond my expectations

Pretty easy to use

Very satisfied. The car was in great condition, no upselling of additional services, and picking up and returning the vehicle was very convenient. The shuttle was on time.

Very good

Very satisfied

Convenient process, no upselling

Very satisfied, rented for the third time

I used to always rent from Budget or Avis, but often had to wait in long lines and the car model was unknown, which isn't very friendly for people who aren't good at driving! The specified model option here is excellent. It was my first time driving an X5, and it felt very smooth.

Satisfied

Very satisfied, very accommodating.

The original car we booked has issues so they upgraded us for free. Stand out service,

Easy to book and great service.

Rented for 12 days, the car was in good condition, the staff communicated promptly and had a good attitude.

Overall, it was okay. The car was too old, with mileage over 100,000 km, and the wipers were not working properly. I had to drive a long way to get them replaced by the owner. In domestic car rentals, you usually don't get such old cars.

Appalling company. I couldn't find the offices for starters. The directions were non existent. I paid for a guaranteed CRV - But it wasn't available. They offered a Tiguan (which should have been fine) but it was a nail. Masking tape covering a hold on the door. The battery packed in and we were parked on a "tow" zone in San Francisco. The customer service team were on voicemail and at no point did they return the call. At all. I had to get a mechanic out to jump start the car at my expense. Eventually I heard back by text from a guy who told me to go and get the battery changed at my cost. I finally drove it to one of their offices and insisted on a new car. I got it changed to a RAV4 which couldn't have been cleaned since it was bought. It was disgusting. Dont use these people

Great rental, quick pick up and return.

Everything went smoothly.

The service was good, and the return process was simple. You can just leave the keys in the box at the office door.

Excellent service with no hidden charges.

Very satisfied. The owner is very nice and provides excellent service.