A long waiting time for getting to the counter about 45minutes and the car cannot allow driver under 30 my Son 27 cannot drive then we need to change to a very high miles, searched, bad cleaning Opel Insigna but the cost is the same as my booking, ever had such bad conditions rental car before, will never use Hertz car rental in the future !
“Greater emphasis might have have been given to the fact that my flight Landed in term2 where car in”
About Hertz:9.0/10
Hertz sorted out the cock-up with car at Terminal 20 mins away from where easyrent said it was - so good there. On neg side really long drop off plus agent trying to get money for scratch that was tree gum. This is normal at Malpensa beware
WE COULD HAVE HAD A BIT MORE OF AN INTRODUCTION TO THE CAR. ALSO THERE WAS A DEEP GASH IN THE DRIVERS SIDE TYRE WALL WHICH WAS NOT ON THE PAPERWORK WHICH WHILST NOT DANGEROUS SHOULD HAVE BEEN NOTICED AND REPLACED AS A SAFETY ISSUE. IF I WASNT IN SUCH A RUSH I WOULD HAVE INSISTED THE TYRE BE CHANGED. HERE WAS ALSO NO INSPECTION OF THE CAR WHEN RETURNED WHICH WE EXPECTED.
About QEEQ:10.0/10
VERY GOOD AND AN EASAY PROCESS. WOULD DEFINITELY RECOMMEND
Our booked car was not available. Our credit card for some reason was showing in the Hertz system as Debit card so the only available car was old VW Polo full of scratches. We spent over 1hour in line at counter. The returning was very fast and smooth.
Booked a 4 door car but we got a 2door car and when we asked why we were told that was the class we had booked so I think next time we book a hertz car we need to understand what class gives you what.
About QEEQ:10.0/10
EasyRentCars gave us a sense of protection and we felt that we were protected fully by insurance especially in Italy. Booking process was easy so we will use EasyRentCars again on our next trip.
Hertz told me car had no scratches but it had several. They said I had a full tank but it was only 80%. On return I was asked when I last filled the car and I said 3miles before. The girl accused ME of lying which enraged me as they had lied to me at outset and I had indeed just filled the car. Italian car hire is a nightmare. They are cheats.
About QEEQ:10.0/10
I liked easyrent -you dealt with my concerns with a human touch
“As the name implies, ours was an easy and faultless car rental experience.”
About Hertz:9.7/10
Smooth and efficient pickup. Friendly service staff. Near new rental car which met all our requirements very well. Vehicle returned via key drop box due to early flight departure with zero issues.
About QEEQ:10.0/10
Easy to use, online booking process, and a faultless vehicle rental agreement with Hertz car rental.
“Terriblly slow pick up. The rest of the experience was fine.”
About Hertz:7.3/10
Spent about 130 minutes in the car pick up process. It was just too long and very poorly organised by Hertz. Yes, it was busy to collect (Saturday morning), but they should have staffed accordingly.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Vera
-
-
-
-
View more >T.Cheung
-
-
-
-
View more >J.Fuoco
-
-
-
-
View more >-
-
-
-
View more >D.Stevenson
-
-
-
-
View more >A.PhIlips
-
-
-
-
View more >Serge
-
-
-
-
View more >P.Stevens
-
-
-
-
View more >I.VOROBEV
-
-
-
-
View more >M.Silvestro
-
-
-
-
View more >p.lounder
-
-
-
-
View more >D.Ranieri
-
-
-
-
View more >G.La Rocca
-
-
-
-
View more >L.Yeomans
-
-
-
-
View more >BushStokie
-
-
-
-
View more >-
-
-
-
View more >R.Goertzen
-
-
-
-
View more >-
-
-
-
View more >Tom W
-
-
-
-
View more >S.Sergi
-
-
-
-
View more >Car Rental Brands Ranked In Italy
Check out this.