Like: My trip was excellent I mostly went down to see my mother and it was worth it she's in very good health thank God Dislike: Experience in the hotel was not too good the rooms grades Hotel Staffing front desk not so good
They had sold out all the cars when we landed at JFK, even my car that was prepaid in full 2 weeks in advance....then after calling a Supervisor they find us a car with oil service pending and the car key Fob was in low battery we couldn't even locked the door or opened we had to buy a battery to keep driving our way, the front window didn't wash had like an oily sticky dirt impossible to drive when it get fogged.
I was suppose to get 10% off so I had to cancel 3x’s to be told it doesn’t apply. Then no clear signAge in JFK it’s advantage rental it’s very frustrating because my bills had to be adjusted because they also billed me an extra day and I brought the car back a day early
My car was not ready and I have to wait for a other car than I Rent
Adventage give me a Spacecar Toyota Sienna but I have Rent a camry
And they give me a car with à light swicht on « tyre Problem » when I ask Them if I can drive With this Problem they say The Wheel have Been repair
We Start our Trip with a Big Noise Start Every Time I stop accelerate and during 1000 Miles
After 500 Miles when I was in Montreal another Light swicht on : » Go to your Dealer « and After 800 Miles « Not Enought oil in the moter »
I phone to advantage when I was in Montreal but they just say that I have no inssurences for this Problem?!
So very Bad trip and I want my Money back
Like: The staff was very friendly and very helpful I would like to thank them for helping me there's nothing I didn't like the staff was wonderful staff was very nice nothing to complain Dislike: The staff was wonderful I have no complaints
“Ok..but pricey..tolls rental especially, .but for NYC I guess ok. Hidden fees kill you”
About Advantage:7.7/10
The advertising rate $32 is what I saw. After tax it was $110. I thought I did something wrong, cancelled and rebooked.
Same rate. No wear can you see your tax rstes?
Pressured into buying E-Zpass ($270) by 3 staff members saying there are NO cash tolls ANYWAY in NY. Totally incorrect. On return when I questioned this they changed their story to “nearly” no cash tolls in NY. When we said we’d take our chances, they threatened with a $25 admin charge for each billed toll! Also tried to up sell us with the car but it was clear they didn’t have what we booked on the property! Not nice when travelling long haul with a baby!!
Also tried up selling insurance & roadside, even though I showed them the details of already having this through EasyRentCars. They pretty much said it’s not worth the paper it’s written on!
There are hidden and extra charges that I wasn’t aware of while booking through easy rent cars. Advantage’s charges were much more when I got to the office.
I will never rent a car through them again. They are sharks!!!
“never again with Advantage if Keischa does not send an written appologie”
About Advantage:4.7/10
terrible lady Kiesha at pickup !!!the pickup lasted 75 minutes and we were the sole customers !!!!
The car was damaged, they did not wanted to give us an other one of same class, offerd a smaller one which could not fit our luggage !!!! Back bumper was damaged, head light was not working !!!!
One other lady said she was the manager and layed !!!we found out at return that the manager is a male !!!!
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M.Perez
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J.Martinez
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View more >Dislike: The staff was wonderful I have no complaints
M.AL HUMAIDI
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