EUROPCAR CAR RENTAL REVIEWS

Al llegar por el auto se me hizo saber que para Europcar el seguro que había contratado por AXA no era valido y que solo tenia responsabilidad civil para terceros. Que si me lo queria llevar deberia dejar un depsoito de 14,000 USD o su equivalente en moneda nacional o contratar un seguro con Europcar de 1,207 pesos por los 2 días. Por tal razon me vi obligado a pagar este segurio adicional a pesar que con QEEQ habia pagado mi seguro.

La experiencia con QEEQ siempre ha sido satisfactoria pero no hay comunicación entre cliente, aseguradora y QEEQ, ya que esto que me paso que me solicitan dejar un desposito de 14,000 USD o pagar un seguro cuando ya lo había contratado NO DEBERIA DE SER. Por lo que pido la devolución de esta cantidad porque al final pague DOBLE SEGURO. Adicional se me habia hecho saber que tenia un bono por 30 USD en mi proxima reserva y cuando hice este reserva esta posibilidad de uso no me fue posible aplicarla. Espero devolución del este pago doble de seguro.

I like the convenience of the branch office that's right next to Perth International Airport. The staff is very friendly and helpful too. The drop-off of the car key is easy too. No need to go through the office & counter. The car is good.

Always love the competitive price and the good quality of the car rental firms under them.

perfect

perfect

The car is clean and i have upgrade to xtrail. When I arrive for pick up the car, the cust service is helpfull, but he quite confused with my booking because he said he have no confirmation from qeeq. So he a little bit cheeky and sarcasm when we thank him for car upgrade.

Qeeq is good, user friendly, but need more communication with the car rental.

Really enjoyed this booking. Car was amazing almost brand new and all the toys incl. sat nav

Perfect transaction

It was Fox rental cars. Car was ok, nothing spectacular and although it was supposed to be full it was barely on the full mark at pick up. The counter staff tried to sell me more insurance which I declined.

No complaints, I was happy with the process.

Car was great but still had rubbish in from previous rental

州税と思しき記載があり、◯◯パーセントとあるが、何の◯◯パーセントなのか分からない。

Excellent friendly service at collection and drop off for this new operator at the airport.

All good!

Me entregaron un coche que no tenía un motor potente

We arrived 35 minutes before scheduled pickup time. It was not busy at the counter. They still made us wait until the precise pickup time. Not a second sooner

all good nothing to report

The counter clerk reading out all the bad things they will charge extra for like leaving the car "filthy with sand" was a bit off putting. We left 0 sand. But the drivers were awesome friendly and helpful.

I always get my best price w QEEQ!

Car pick up was smooth. Car condition was good. Car performance was not good. Air conditioning was not working properly. Car pickup was low . On hilly upslope roads car had no energy .

Smooth booking process

Autos muy modernos y seguros, atención en el mostrador muy amable y simpática.

Sí funcionó la reserva, pero se me cobraron un par de dólares más de lo que la reserva decía, no era mucho pero no entendí por qué.

I was up graded to a new Ford Ranger.Love at first sight. Europcars are always top of the range and my first choice in rentals.

I always book through Qeeq.Easy,helpful and best deals.

I upgraded to a VW T-ROC. It was a great car. Would definitely drive it again.

It is a great booking platform. I hired from Prestwick location, the address and phone number should reflect that once car has been booked.

We were upgraded to a bigger vehicle which was a mixed blessing and were overall happy with our experience and Europcar's staff. One exception being charged for a scratch on a door handle which will unlikely to be fixed (car already had previous scratches).

Would be nice to see the exact model or at least the range I will receive booking an electric car.

Good car. Some smoke smell in the vehicle.