Newish car - could have been cleaner.
Service on pick up was fast, helpful and efficient. Less impressed with vehicle return experience - slow due to very low staffing levels.
About QEEQ:8.0/10
Website is a bit busy - too many pop ups and distractions. Could be simpler.
The car was great but smelled very badly of stale cigarette smoke from one of the previous renters. This was confirmed by the Europcar staff at the dropoff location. This really affected our enjoyment of the car as our clothes and belongings started to stink of smoke too.
The car we rented was in excellent condition. The employee who delivered the car to us in Amsterdam was very attentive and helpful. Even though it was a local holiday he picked us up and delivered the car after the car rental had already closed. This made the difference for us because we would lose hotel reservation and time in case we had to come back later the other day to get the car. On returning in Zurich the staff were also very attentive.
About QEEQ:10.0/10
The experience in renting a car with the company was excellent. The entire online procedure was very easy and safe. While no other company provided Vans to deliver to our destination Easyrentcars.com managed and with an excellent price.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Mark B
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