CAR RENTAL REVIEWS ON EUROPCAR IN PHUKET

車升級到toyota vios, 車況良好,三大兩細,上斜略為乏力,但ok夠用. 還車快捷.

Best rental company in Phuket due to their location for handing over cars right outside the terminal door.

Good service

Can be trusted.

The car condition was good and staff were helpful.

Maybe the app can come up with customer reviews on the different car rental agencies.

カウンターは、到着ロビーの近くにあり、しかも２４時間営業で大変便利です。カウンターから車の駐車場もExit 8の前にあり至近距離にある。スタッフの対応は普通であるが手際よく対応していた。車が１３万キロ走行したもので、特に故障はなかったが、外装には所々に傷が見られた。車内の清掃は、車が古いせいかあまり清潔には見えなかったが、不満はない。車のトランクにはすべてのスーツケース（大型２、中型１、小型１）が収まるほど広く、後部座席にも十分な余裕があるほど広かった。飛行機の発着時間に対して２４時間営業は大変重宝であるので、今後もこの会社を利用することになるであろうと思われる。

予約プラットフォームはきわめて使いやすい。今後も利用したい。

Car in very good condition. Baby seat was available as requested. Other rental companies in Phuket didn't have seats when I rented a car before.

Always easy to find the best deal and compare available offers

Good car, clean, but walk far to pick up a car location also when you return a car

Very easy and good deal.

The whole process was easy and straightforward, however, they did offer me the upgraded Super Collision Damage Waiver which meant I had no responsibility for any damage to the car and no excess, but then I still had to pay £225 deposit which I didn't understand. I'm still waiting for this amount to be returned.

Very good, except the only email I got was titled 'confirmation of you booking cancellation' fortunately EuropCar had all the details.

The counter of europcar is on international part of the airport. If you come from domestic flight, you need to change airport (2min walk)

Good

Good

Car pick up was smooth. Car condition was good. Car performance was not good. Air conditioning was not working properly. Car pickup was low . On hilly upslope roads car had no energy .

Smooth booking process

The staff at europcar were helpful and efficient

Price protector didn’t change the price of my booking

Fast & efficient service.

No hassle booking

Long waiting time at the pick up counter but the process was smooth. Long waiting time to pick up the car but the staff attended was friendly. The car was relatively new and in good condition.

Good

Best choice for rentalcar

Super easy! Super convenient process! Staff was friendly and reliable.

The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..

Overall experience was good. The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.

スムーズに受け取り返却が出来ました。 次回も使いたいです。

予約は簡単でしたが、値下げプロテクターは機能してない。

Fairly new car but had already a lot of scratches. The car was situated in a dark location (we arrived after sunset) which made it difficult to see all defects.

The car provided to us was damaged but still we accepted it since we were in hurry, and I even made video of it, later on while returning they charged me for the damages which I didn't do and deducted from the deposit. Staff was terrible and she even lied to their supervisor right in front of us that I damaged the car. They charged extra as a service charge as well which was nowhere mentioned.