Car did not have what we expected: Sat navigation & at least a backup camera - so was disappointing. However, we did manage with, & get used to, the beeping sensors. We used an app on our phone to navigate but could not plug phone into the car to charge so had to use a map - North Amrica phone plugs don't seem compatible with European plugs - would have been helpful to know!
About QEEQ:10.0/10
Did not know anything about a Price Protector but platform work well.
Waited a long time because car provided had parcel shelf missing and needed it to hide luggage so had to organise a different car. Happy in the end though
The car was of good quality, however a warning light continuously sounded as an oil change/top up was due. The car was not clean upon pick up.
Europcar pick up service was a disaster. We had to queue for over two hours just to pick up the car, with no explanation or offer of compensation. There was not an unsurprisingly large amount of people in the queue - rather there were only two members of staff (there were 8 desk areas) who were very slow. This was completely unacceptable and I will not book with Europcar in the future.
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